All About MeWhat everyone should know about me
i have been in the motor trade selling parts for nearly 25 years,we take our business very seriously and put you the customer at the very top of our priorities...we aim to excel in all areas to make your buying experience with us a pleasurable one.
Things I sell
Things I buy
Business InformationHistory/background
andys autoparts is a motor spares/motor factors business supplying quality spares to diy and garages alike....andy has been in the parts trade for almost 25 years,having run his own business for the past 13 years...our trading reputation is second to none both on the high street and on ebay...customer satisfaction is our priority and is the main reason we continue to be successful.
Payment policy
THROUGH EBAY MY PREFERED PAYMENT METHOD IS PAYPAL.CAN ACCEPT CHEQUES/POSTAL ORDERS.
Shipping information
ALL ITEMS ARE PACKED TO A VERY HIGH STANDARD,SO MY CUSTOMERS RECIEVE THE GOODS AS THEY LEFT MY DEPOT.MY CHARGES FOR THIS SERVICE ARE MINIMAL AND COVER BASIC MATERIAL COSTS ONLY.BUY WITH CONFIDENCE ..ALL ORDERS PROCESSED SAME DAY...DISPATCH MADE MONDAY-FRIDAY AT 4PM....LAST ORDERS IN FOR 3PM...SATURDAY DISPATCH 12 NOON....LAST ORDERS 11AM........
Return policy
ALL ITEMS SUPPLIED CORRECTLY MUST BE RETURNED WITHIN 7 DAYS,CREDIT WILL ONLY BE ISSUED ON CHECKING OF RETURNED GOODS.ALL GOODS MUST HAVE ORIGINAL PACKAGEING AND BE UNDAMAGED IN ANY WAY.ALL REFUNDS AT AAPOLDHAMS DISCRETION.ALL RETURNS SHOULD BE MADE USING RECORDED DELIVERY,UNDER SOME CONDITION WE MAY REFUND POSTAGE COSTS,PLEASE CHECK RETURN STATUS ON PARTICULAR ITEM PRIOR TO RETURNING.YOU,FOR A FAST RESPONSE EBAY MESSAGING IS THE BEST WAY TO CONTACT US ...MANNED FROM 8AM-8PM...7 DAYS
Contact information
EMAIL US AT HEALDIES@AOL.COM...........EBAY MESSAGING TO aapoldham................WE WILL ALLWAYS REPLY TO ANY QUERIES SWIFTLY..USUALLY WITHIN 1 HOUR DURING DAYTIME TRADING HOURS, AND ALLWAYS WITHIN 24 HOURS..
FEEDBACK.......
WE HOPE THE FEEDBACK SYSTEM IS USED IN THE WAY IT SHOULD BE...NEGATIVE FEEDBACK IS NO ROUTE FOR SETTLING A COMPLAINT...WE CAN AND ALLWAYS WILL SORT OUT ANY PROBLEMS YOU MAY ENCOUNTER...OUR POLICY IS TO REPORT TO EBAY AGGRESIVE OR ABUSIVE BEHAVIOUR,FEEDBACK BLACKMAIL IS NOT TOLERATED BY EBAY AND CAN LEAD TO BUYER SUSPENSION....WE ALWAYS PUT YOUR SATISFACTION 1ST...OUR FEEDBACK STATUS IS VALUABLE.
AND FINALLY......................
WE THANK YOU FOR TAKING THE TIME TO VISIT US AND READ OUR PROFILE,WE APPRECIATE YOUR CUSTOM.AND HOPE YOUR EXPERIENCE WITH US LEADS YOU TO RECOMMEND US TO OTHERS AND HOPE TO HEAR FROM YOU AGAIN IN THE FUTURE.....REGARDS....ANDY & SALLY