All About MeWhat everyone should know about me
I am a doll addict! I love both selling and buying them. Usually selling profits go back into my collection- it is a truly vicious circle! I am a student and employee/volunteer at an animal shelter as well as an eBayer for fun and profit.
Things I sell
Things I buy
Things I collect
Languages spoken:
English
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
Business InformationHistory/background
Americangirlshopping! has been an 18'' doll seller since Nov. of '05. I pride myself on prompt shipment, polite service, and the ability to work through conflicts in a way that is pleasing to both parties. I believe that kindness is key and am saddened to often see people fighting on eBay. I highly value my customers and ask for the same respect and understanding.
Payment policy
I currently accept Paypal. I do not allow any type of mailed payment because it slows down the shipping process and induces more risk and less security for both buyer and seller. I myself have had several money orders to sellers become lost in the mail and do not care for them. Payment and/or communication is asked for within three days of auction's end. I will send out a payment reminder on the 4th day and after day 4 your item is subject to being relisted at any time, at my discretion. Unpaid Item Disputes are filed on day 7.
Shipping information
As you can see from my feedback, I ship as quickly as possible. Every item is shipped with a delivery confirmation number through USPS, which offers limited tracking. Paypal sends an automated shipping email when the label is printed but I will usually send you a personal email to let you know the exact time/date of shipment. Items ship either via Priority Mail or First Class. Insurance is always available. I ship within 2 business days of receiving cleared payment, barring inclement weather such as a snowstorm or an emergency. I am NOT responsible for postal delays or damage that occurs in transit. I package all items with extreme care. Due to this, I am forced to charge a very small fee on every shipment to cover my material costs.
Return policy
I look all items over meticulously, however I am human and do occasionally make mistakes. Please, please contact me if there is any problem at all. If feedback is left before I am informed of an issue I cannot do anything to help resolve the situation. Returns are accepted if an item is grossly misrepresented but I must be contacted and approve the return, and I must receive the item within 7 business days. Your money will be immediately returned via Paypal, upon my receipt of item. In most cases I will not be able to pay your return shipping expenses.
Contact information
Please contact me at any time through the ask seller a question button. I am on the computer an incredible amount of time, LOL, and will be here to answer all queries. As I said, I am so appreciative if customers contact me prior to leaving feedback if there is a problem.
Store Environment
All items come from a smoke free but not pet free home. Certain items are purchased at yard sales or secondhand so I occasionally may not catch all flaws. No American Girl items are from the outlet store or Madison museum sale- if they're NIB, they're new from AG!
I do have pets (cats and dogs) so occasionally the stray hair may be found on an item. I am an adult collector and have no children.