Business InformationPayment policy
We prefer payment by Credit Card, PayPal, and US Postal Money Orders. We also accept checks (personal and bank checks), but put a 10 business day hold on these orders to allow the funds to clear prior to production.
Shipping information
We ship Fedex Ground (fully insured), and Priority Mail (insurance extra) within 3-5 business days from receipt of payment (Credit card, PayPal, or US Postal Money Order).
Return policy
We offer a 30 day, unconditional guarantee on all of our tiles and murals. Please return to our office within the 30 day period for a full refund, less shipping and handling charges. You should return your order in saleable condition and ship via traceable means.
Contact information
Capture The Memory, LLC., 23 Holland Drive, Castle Hayne, NC 28429, (800) 975-7839, eMail: info@artworkontile.com, Our business hours are Monday-Friday 9:00 am - 5:30 pm.