All About MeThings I sell
Languages spoken:
Arabic, English, French
Business InformationHistory/background
One-of-a-kind designs
Industry-leading prices
Helpful, knowledgeable Customer Service Representatives
Secure (SSL) and private online transactions
No surprises at checkout
Email confirmation of orders and shipment
24 hours a day, 7 days a week online ordering
Hassle-free exchanges or returns
Acceptance of major credit cards
No sales tax outside UT
Australian Sheepskin is located in Eagle Mountain, UT. We have been in business since November of 2002. We started the business in local Utah shopping malls during the holiday season. After many requests by our customers to have a product year round, we finally went online in 2006. to make it easier to find good quality products for people using the internet. We strive to meet the needs of all of our customers and want to make sure that our customers always come first.
Quality Sheepskin that is imported from Australia can be a very hard product to find. The goal of our website was to build a site that allows visi
Payment policy
All major credit cards, PayPal, Echecks
Shipping information
Please consider the following when trying to estimate delivery time.
Credit card must be approved prior to processing.
Deliveries are made only Monday through Friday, excluding holidays.
Carriers do not pick up or deliver on National Holidays.
4-7 business days for delivery time.
Actual delivery time depends on shipping distance and time of year. (Our boots are shipped directly from Australia & can take up to 14 days to arrive)
Delivery to some remote addresses may take up to 2 additional business days.
International orders outside the US
Currently, we cannot process international orders via the web site or offer free shipping. To place an international order outside of the USA - please email us at info@downunderslippers.com with the item #'s of the merchandise you wish to purchase along with the shipping address and we will reply to you with the cost of shipping.
Once your order is place your order will be processed in 1-3 business days prior to shipping,
Return policy
At Australian Sheepskin we commit to selling quality sheepskin products. We stand behind every sheepskin product we sell to ensure that each customer is taken care of. Any defects with our products will be immediately corrected. Return them in new condition within 30 days of purchase, with the original invoice. We will exchange, repair, or credit your original form of payment once the products are received by us. Please note that Australian Sheepskin is not responsible for return shipping charges.
Please view our warranty policy on the Terms page.
Australian Sheepskin
c/o RETURNS
1893 S Independence Way
Eagle Mountain, UT 84043
Receipt with proof of purchase
What the problem is with the slippers
Include a phone number you can be reached at
Slippers no longer under warranty may be fixed for a fee, please send an email to repairs@downunderslippers.com for a quote.
Contact information
support@downundersheepskin.com
801-938-6505 Customer Service
Mon-Fri 10:00 am -5:00 pm MT