A+ seller. Good communication, good price, fast & Free shipping, and idem just as described. Would not hesitate to buy from again.
9***e (59)- Feedback left by buyer.
Past 6 months
Verified purchase
Very well packaged, fit perfect. It was delivered 5 days earlier than the shipping estimate. Will use this seller again if possible.
a***h (91)- Feedback left by buyer.
Past month
Verified purchase
Incorrect item received even though packaging had the right part number. Nonetheless, seller responded quickly with my options and refund was no hassle.
m***a (248)- Feedback left by buyer.
Past year
Verified purchase
Item as described great price fast ship would do business again
r***h (45)- Feedback left by buyer.
Past 6 months
Verified purchase
I order a hood they said was in stock. I asked after 11 days of hearing nothing about my order and they told me it was due to electricity being out. That it would be shipped out soon. 5 more days went by and still didn’t hear anything when I contacted them they said the same thing and offered a refund.. poor communication poor customer service poor follow thru with fulfilling orders. Would never recomend.
Reply from: bigboy_truck_parts- Feedback replied by seller bigboy_truck_parts.- Feedback replied by seller bigboy_truck_parts.
We're very sorry for the inconvenience caused by the outage. We ship from warehouses across continental U.S., however most of our hood are currently stocked on warehouses further north in states heavily impacted by the weather this year, like Colorado, Missouri, Michigan and Indiana. We're getting more inventory we're spreading further across other states to mitigate the chances of delay should we have other outages in the future. ~
k***l (519)- Feedback left by buyer.
Past 6 months
Verified purchase
The ad listed it as a direct replacement for my part.The radiator would not bolt up.This part was for a plow truck on contract with the state. I sent the seller pictures and an explanation of the problem. I made the decision to modify the radiator so that the truck would be ready for the incoming snow storm. Monday they responded offering to send a return label, I told them I had modified it and asked if they could do a partial refund, IE the shipping cost. They said no and quit responding.
Reply from: bigboy_truck_parts- Feedback replied by seller bigboy_truck_parts.- Feedback replied by seller bigboy_truck_parts.
If the wrong item is ordered by mistake, we ask that customers contact us right away for a resolution. We don't expect nor ask customers to make alterations to any item to make it fit. That could constitute a hazard, so we strongly discourage it. That is why we offered customer a return label to fully refund the purchase, which unfortunately was denied. When the item arrives, if there's any question or issue, please send us a message via eBay messaging system for a resolution. ~