All About MeWhat everyone should know about me
Big Orange Watersports Ltd stands for quality,value,lightening dispatch, superb postage /courier deals and customer service second to none. We have the best interests of our customers at the heart of every deal which is reflected in our feedback.
Things I sell
Shortie Wetsuits,
Full Wetsuits,
Buoyancy Jackets,
Life Jackets,
Recharge kits for lifejackets,
Fishing life jackets,
Aqua Shoes,
Reef & Coral shoes,
Neoprene Boots,
Neoprene Gloves,
Neoprene boot socks,
Fins,
Masks,
Snorkels,
Dry Bags,
Bodyboards,
Skim boards,
Inflatables & tubes,
tow ropes,
Roof racks,
Padded roof bars,
Watersports safety helmets,
kayak helmets. Languages spoken:
English
Business InformationHistory/background
Welcome to Big Orange Watersports Ltd - market leaders in the supply of quality watersports products at superb discounts.We are a family owned Company - warehouse based with trade and retail outlets and run by a dedicated and customer service orientated close knit team of genuine watersports enthusiasts.We believe in honesty,transparency and everyone in the Company has a genuine desire to provide our customers with the very best in advice, products and service. Even with internet based sales we still offer individual service to every customer with personalised emails, correspondence and are happy to be on the end of a phone for those customers who value speaking to an individual. We aim to make every purchase as seamless and hassle free as possible. Everyone at Big Orange has years of retail and watersports industry experience and is knowledgable about the products we supply with first hand experience of their use and we are happy to give advice on any item, without obligation.
Payment policy
Big Orange Watersports Ltd accepts all major UK Credit/Debit Cards, Paypal, Personal UK Bank Cheques, Postal orders and Bankers Drafts.
Shipping information
Our postage reflects only what it costs to post the item to you.For your peace of mind proof of posting is ALWAYS obtained. Quality packaging will be used to protect your item in transit. We subsidise courier costs to discount larger orders and can track each consignment real time online. We offer a variety of postage or insurance options for your convenience .Just contact us for a quote for any regular Royal Mail postal service if not already quoted on the listing.
Return policy
We have one policy on returns - the no problem policy. At Big Orange we believe that sizing and buying from our ecommerce sites should be worry and hassle free. We accept that you can't touch and feel the products we sell so we offer a full unconditional return/refund/replace guarantee.If you require a different size we will always exchange providing the item is returned to us in the same condition it was posted and that you contact us within 7 days of purchase. In this instance we ask that you kindly cover postage involved and email us prior to return to ensure a suitable exchange is available.EVERY effort will be made to ensure correct fit before you buy.We GUARANTEE that your item will be perfect and exactly as described. If this is not the case we offer a FULL no quibble immediate refund or replacement on return of the item to us. Contact us within 7 days of purchase and we will send you a stamped addressed envelope immediately so that you do not incur any cost
Contact information
We are delighted to answer any questions or give advice, without obligation, on any of our product range.Our telephone contact number is 01822 834705.If you would like to email we will respond to you promptly and with courtesy (usually within 4 hours 9 - 6 pm) just click on the 'contact seller'link for a quick and friendly response.
Dispatch
We dispatch items IMMEDIATELY upon the first working day after receipt of cleared payment(in some instances the same day of purchase if possible) We post every day of the week from Monday to Friday.Courier dispatch is available Monday to Friday with next working day delivery. Before 9am and before noon deliveries are available at a small additional cost.
Contact details
Telephone:- 01822 834705.
Email:- sales@bigorangewatersports.co.uk
Normal business hours: Monday to Saturday - 9 am - 6pm, Sundays 10am - 5pm.
For your convenience, to pay for any item , Big Orange Watersports accepts all major UK Credit and Debit cards . Just call the sales hotline - 01822 8364705. If we are busy with another customer leave your name and contact number and we will get right back to you.