Business InformationHistory/background
Burden Sales Surplus Center is a Nebraska family-owed business that blends the best of traditional enterprise with today's competitive marketplace. For 75 years we have strived to do business according to standards first instilled by the first Burdens who started the business: Treat the people well with reasonable profit to them and to us, and we both shall benefit.
We have a staff of 50 that includes Technical Help Specialist, Customer Service Reps, Packing and Shipping Techs, and Warehouse staff.
We sell Pneumatics (AIR), Electrical, Engines/Automotive, Hydraulics, Power Trans, Water Pumps, Wheels/Casters, Winches.
Our surplus products come from manufacturer overstocks, design changes or corporate auctions. We buy only clean, new merchandise because we know that product reliability is at least as important
as a great price.
Only a fraction of our items make it to our Ebay store. If you don't see what you need, call or email, we probably have just what you need !
Payment policy
We accept paypal for products listed on Ebay. We also accept major credit cards, checks, money orders.
Shipping information
Our shipping department operates from 8am - 4pm (Central), Mon - Fri. We ship about 300 orders a day. We ship most of our products worldwide. Our eBay orders are processed and shipped ahead of orders recieved by mail, through our call center, and from our primary web site. ------------PLEASE NOTE: WE COMBINE SHIPPING ON MULTIPLE ITEM ORDERS. EMAIL US PRIOR TO ORDERING TO GET THE CORRECT SHIPPING.... IF YOU DON'T WE HAVE TO SEND YOU A SHIPPING REFUND CHECK FOR THE DIFFERENCE AND IT DRIVES OUR ACCOUNTING STAFF CRAZY !!
Return policy
We want you to be pleased with both your order and our customer service when shopping at Surplus Center. If you are not satisfied with an item, receive a defective item or simply can't use the merchandise, please contact us within 30 days from your purchase date for return authorization and shipping instructions. To contact us call 1-800-488-3407, 8am-5pm Monday through Friday CST. Write us at PO BOX 82209, Lincoln NE. 68501
Contact information
--Nathan the webguy: ebay@surpluscenter.com --customer service: accounts@surpluscenter.com or 800-488-3407 8am-5pm, Monday through Friday CST
--Technical Help: techhelp@surpluscenter.com
Our Merchandise
Our surplus products come from manufacturer overstocks, design changes or corporate auctions.
We buy only clean, new merchandise because we know that product reliability is at least as important
as a great price.
We support all of our surplus items with a 30 day warranty.
We use the following product classifications to describe our SURPLUS ITEMS:
New - Excess inventory that is new and unused.
New Takeoffs - Removed from UNUSED machinery.
Used - Equipment that was in use when we bought it. These items are in good working condition.
Brand New Products - In addition to our surplus items, we also stock products from major
manufacturers to keep the products that you need on hand. We classify these products as Brand New.
They include the manufacturer's warranty.