eBay My World: businessphonesdirect( 1176)

Established in 1985, Business Phones Direct has offered new and refurbished telephone equipment for the past 20 years.

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At Business Phones Direct, you better believe we do shipping right! We know that refurbished telephone equipment is hard to keep in stock, and our promise to our customers is that we will never take more then one business day after an in stock order is placed to get it on a truck headed to your business or residence (generally orders placed before 2pm PST will go out same business day). For the small number of items that are back-ordered or produced upon demand, one of our friendly sales team will contact you and provide an estimated delivery date. We are committed to getting you your equipment as quickly as possible. Unless otherwise indicated UPS tracking information will be available both via email shipment status notifications and online, using the 'Track' button.

We understand that the purchase of telecommunications products often depends on product performance and/or personal comfort. Thats why we give you a full month to evaluate the equipment. Returns will be accepted for thirty days from date of shipment. For a full refund less shipping charges please return unopened equipment within fourteen days; unopened items returned within fourteen days of shipment and in resellable condition will not be subject to a re-stocking fee. BusinessPhonesDirect.com does reserve the right to charge a 20% Re-stocking fee for orders returned after fourteen days but not more than thirty days after shipment of items in question, and open box returns. After thirty days no returns will be accepted. All returned products must be accompanied by an RMA number. You can get an RMA number online using the 'Return' button, or by contacting our sales team.

Our friendly sales team is available weekdays 7am to 5pm PST. You can reach them at 866.519.4777. You can also contact us via email or using the form in our store.

While our 100% positive eBay feedback is an important gauge of our reputation, we understand that feedback doesn't always tell the whole story. Thats why we like to highlight our ratings with independent organizations such as the Better Business Bureau and Reseller Ratings. We pride ourselves in our perfect 'AAA' rating with the BBB and our perfect '10' with reseller ratings because we know that these ratings demonstrate our commitment to customer satisfaction, great service, superior equipment tested and refurbished to exacting standards, and fantastic technical support.

by businessphonesdirect(1176)

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