All About MeWhat everyone should know about me
Me means us. We are a united family owned business that strives to bring to you great inflatables, seasonal items, hard to find, discontinued, and discounted BRAND NEW mercahndise. You complete satisfaction will be our goal at CYLM. Thank you.
Things I sell
Things I buy
Languages spoken:
English, Spanish
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
Business InformationHistory/background
We have been serving our customers happily for over two years now. Our story is quite unbelievable, sort of one of those, -you can't believe it- kind of stories. Although it is far more detailed than the 1,000 characters afforded here we can thank the Lord most of all for our guidance and continued success on eBay and in life.
Giving us the opportunity to serve you never ceases to amaze us as every single one of your orders comes in as you may have an infinate number of competitors to choose from yet you are compelled to give us a chance. For this we are most grateful. It is our primary goal to exceed your expectations and have you coming back again and again for our 5-star customer service.
We excell in accurate descriptions, incredibly fast shipping, friendly and informative communications, and affordable delivery costs.
Thank you for taking the time to get to know us and we hope to build a relationship with you full of trust, value, and loyalty!
CYLM Staff
Payment policy
We accept PayPal, Visa, MasterCard, American Express, and Discover via PayPal processing, and Cash in some cases. Please contact us with any questions regarding payment at (407)284-1487 7 days a week!
Shipping information
Our items advertised are always in stock and ready to ship. We do not drop ship because we want to keep the quality of merchandise you order up to your expectations. We ship Monday - Friday via UPS or USPS. Services include UPS Ground, UPS 3-Day Select, UPS 2-Day Air, UPS Next Day Air Saver, UPS Next Day Air, UPS Standard to Canada, USPS Priority Mail Domestic, USPS Parcel Post Domestic, USPS Express Mail Domestic, USPS Express Mail International and in some cases USPS Priority Mail International.
International customs should always review our terms and conditions to find out about importing merchandise to their country. UPS charges brokerage fees in most cases for processing your order through customs and this extra along with any duty or tax will be collected upon delivery. Phone numbers are required for customs forms. We do not mark -Gift- or reduce item cost on customs forms.
Please contact us directly with any additional shipping questions at (407)284-1487
Return policy
We have a hassle free 3 day return policy as stated in our listings terms and conditions as well as in our store. Because many of the items we sell are offered with free shipping and due to fees associated with any transaction on eBay we must impose a 20% restocking fee to cover expenses which are created once a buyer commits to purchase and then returns an item for any reason.
For complete details please visit any of our listings or go to www.CYLMstore.com for further reference.
Contact information
You may reach us a variety of ways to make shopping and communicating with us simple.
BY PHONE:
We do not believe in having to go through computerized messages just to hear things you already know. When you call us you will find a pleasent human on the other line. When we are not in the office simply leave a voicemail and we will promptly return your call. Office hours are 8AM to 8PM EST 7 days a week however, messages may be left anytime.
PHONE: 1(407)284-1487 7 DAYS A WEEK!
EBAY CONTACT SELLER LINK:
Use the -contact seller- link at the top of listings or on our feedback profile page. Messages are answered within minites up to 24 hours with few exceptions.
EMAIL:
CaughtYouLookingM@yahoo.com anytime.
YAHOO LIVE CHAT:
You may attempt to connect with us via LIVE online chat to get quick responses. Note available status does not always mean we are in front of the PC as we often move from office to warehouse while still online. User ID: CaughtYouLookingM@yahoo.com
Come Back Often For Newest Selection
Our inventory changes every single day and new items are added often several times per week. If you would like to know about sales, exclusive offers, and new merchandise then be sure to join our store newsletter to stay connected to the greatest deals on some fantastic brand new merchandise!
We have over 2,000 transactions to date with 100% positive feedback and 4.9 Detailed Seller Ratings in Item Descriptions, Shipping Time, Communication, and a 4.7 in Shipping Charges because we do everything within our power to make shopping with us a pleasant experience.
Our selection of Halloween and Christmas is a seasonal product line that will vary as the holiday approaches. Be sure to check out our high end props & decorations this holiday season!
Need Someting?
If you are looking for a particuar item and can't find it anywhere why not let us try for you? Our aquisition services will work hard to obtain the merchandise you want to buy at reasonable rates!
Just message us or call us with your requests and give contact information so that if and when your item becomes available we can reach you!
How many sellers give you that kind of personalized and immediate support? While special orders and requests may carry a premium over regular retail rates, we do not charge you anything for simply locating an item for you until you are ready to buy the item.
For more information email us at CaughtYouLookingM@yahoo.com or call us at 1(407)284-1487.