eBay My World: charmz-uk( 1278)

We endeavour to offer the best customer service.We would appreciate you contacting us before leaving negative or neutral feedback, as we will always do our best to sort any problems immediately.

Italian Charms, Custom Made Italian Charms, Italian Charm Watches, Keyrings, Mobile Phone Dangles, Starter Bracelets - In fact, anything to do with Italian Charms. We stock the largest range of Italian Charms on www.ebay.co.uk as CougarCharm-UK and intend to provide the same service elsewhere in the world

English

www.cougarcharm.co.uk and www.jaguarjewellery.co.uk

Ian and I have been selling on eBay since 2004. Ian is in the Armed Forces and due to operational commitments, is not always around - but one of us will always answer questions and queries within hours, if not minutes (unless,we are on holiday and we still keep an eye on our business even then.) Our customers, past present and future, are of great importance to us!

We accept payment by Paypal only from buyers in Australia, USA Canada and Europe etc. UK customers can pay by Paypal postal order or cheque

We only charge postage once - It doesn't matter how many items you purchase - Each additional item goes free when paid for together. (excluding custom made watches) When ordering custom made charms, all items will be dispatched together unless additional postage is paid. Items are posted within 24 hours of purchase.

Returns accepted within 21 days. Buyer to pay return postage and original postage and handling cost refunded at our discretion. Please Note - Custom Made items can only be returned if faulty. We always endeavour to provide the best customer care. Please email us if you have any problems or queries. sales@charmz.co.uk

sales@charmz.co.uk

Postage cost is more than stamps and a handling charge. It is also includes bubble packing envelope, label, small ziplock bags, ink for the printer and petrol costs to Post Office. All these have to be incorporated into the postage fee. Many thanks for your understanding. You save more if you buy more :o)