All About MeWhat everyone should know about me
We have been in the cellular business since it all began. We started when we were in high-school and we have been doing it ever since! We are extensively experienced in NEXTEL as we have been selling and servicing NEXTEL since they started.
Things I sell
Things I buy
Languages spoken:
English, Cellular
Business InformationHistory/background
We have been in the Wireless business since the first Cell Phones came about. We have spent years learning the business from the inside, working for carriers like Alltel, Centennial, NEXTEL, Sprint, T-mobile, Verizon and various prepaid systems. Over the years we have built a following in our hometown through Honesty, Integrity and unsurpassed customer service. Of Course our extensive knowledge and years of training helps but ultimately its our attitude towards customer service that has made us successful. Ever since we started we have put a strong emphasis on customer satisfaction and good business ethics, something that seems to be lacking in business these days. Today this tradition carries on with Communication Connection. A completely unbiased Cell phone store with no obligations to any carriers which means you save money and you get the truth!
Payment policy
Paypal is our preferred method of payment. However we can process your credit card over the phone or you may pay by Cashiers check or Money order with prior approval.
Shipping information
All Phone orders are shipped via USPS Priority Mail w/ delivery confirmation. Items usually ship out within 1 business day of recieving cleared payment. Insurance is optional. Items purchased over the weekend may not ship out until tuesday depending on the volume of weekend purchases. Items purchased Friday afternoon will not ship until Monday following the weekend. We recycle shipping materials and boxes.
Return policy
In the unlikely event you have to return an item please email us at commconnect@yahoo.com including a reason for return. You will then recieve a Return Authorization # (RA#). Return item in original packaging postage paid and we will refund purchase price minus shipping. Returns will not be accepted without RA#. If ever there is a problem with a product we sell please give us a chance to make things right before leaving negative feedback
Contact information
The Communication Connection retail store is located at 104 Suite B, Clinton Ave. St. Johns MI 48879. You can email us at commconnect@yahoo.com or call us at (989)307-9254. Our Business hours are 9AM to 6PM M-F EST.
About Communication Connection
Communication Connection is your connection for New, used and refurbished cellular phones. We carry a wide variety of accessories ranging from car chargers to holsters and professional pouches. We carry all things cellular, even if you don't see it in our store we probably have it. We specialize in Nextel and Boost but we are extremely knowlegeable about most carriers so Buy with Confidence! Communication Connection is also an Accessory wholesaler. Interested dealers may contact us for special wholesale pricing.
Refurbished Phone Warranty info
The 90 day warranty covers The handset in the event of a software or hardware malfunction or defect. Possible malfunctions could be but are not limited to, no sound from speakers, no function or eratic function from keyboard, LCD in and out or not working at all, unit will not power up or hold a charge etc. Any type of Malfunction issue associated with the general functionality of the handset is typically covered under this warranty. This warranty is not insurance and it does not cover loss, theft, Physical damage or liquid damage. Phones returned exhibiting Physical damage from misuse or abuse or any type of liquid damage will be denied. All Warrantied phones will be sent with detailed warranty info and our Customer service Phone number for your convenience in the case of a warranty issue.