Item was marked as “BRAND NEW” and I was charged $8 for shipping. When I received them, it had been wrapped with upmost negligence in a tiny piece of paper (6 inches by 2.5 inches) with no other packing material. The damage although tough to see , can felt on the surface of the plastic handle. The matter of the fact is I paid for a “brand new” item so it would be “brand new” and this one is not. Seller is absolutely no help other than admitting their fault “ Yeah, that shouldn’t be like that.”
Reply from: coru-78- Feedback replied by seller coru-78.- Feedback replied by seller coru-78.
Thank you for your constructive feedback. I do/did apologize for the said scratches on the door handle. They are surely brand new parts, and I have since revised my packing materials to try and mitigate it for future orders. The outside surface of the door handle should have come with a protective plastic peel off that was supposed to also keep it in new condition. I will be packing more filler material into the boxes moving forward.
sa-872933 (39)- Feedback left by buyer.
Past 6 months
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
l***l (50)- Feedback left by buyer.
Past month
Verified purchase
Great seller great communication
o***0 (12)- Feedback left by buyer.
Past 6 months
Verified purchase
Well delivery safe and secure package 📦
e***b (13)- Feedback left by buyer.
Past month
Verified purchase
Great fitment and awesome job shipping with great service.
i***l (24)- Feedback left by buyer.
Past 6 months
Verified purchase
Very fast shipping, exactly what I ordered. Thank you!