Ordered long shaft clock kit on 3-26-24. Incorrect short shaft kit arrived. After several annoying message exchanges and providing pics of wrong items, they agreed to send the correct kit. On 4-10-24 the replacement kit arrived but was again the incorrect short shaft kit. BEWARE. Totally incompetent seller.
Reply from: dealareashowstore- Feedback replied by seller dealareashowstore.- Feedback replied by seller dealareashowstore.
Hi dear,
We're sorry to hear you've had such a frustrating experience.Please drop our customer services team a message to let them know the details and we'll give a satisfactory resolution for you.
y***e (661)- Feedback left by buyer.
Past 6 months
Verified purchase
Item just as described. Very happy with purchase. Item arrived quicker than expected. Exceptional communication. A+++
h***n (519)- Feedback left by buyer.
Past month
Verified purchase
Item as described.
Nice straps for luggage rack etc...have purchased before.
Quick ship as well.
AAA Ebayer!
2***0 (186)- Feedback left by buyer.
Past 6 months
Verified purchase
Item was as described and was well packaged for shipping.
n***s (506)- Feedback left by buyer.
Past 6 months
Verified purchase
Great! Customer communications. They reached out to me after I made my purchase. To inform me about the shipment and if I had any questions to be sure to reach out. That is what true customer service is and to let you know they care about the products they sell and they value you as a customer. Thank you