eBay My World: delriolighting( 1 )

About the President Abraham Del Rio, founder and president, earned a reputation in fortune 100 companies focused on quality, engineering, strategic global alliances, supply chain management and six sigma/lean methods. This multi-national expe

English, Spanish

Del Rio Lighting & Design is a family owned company that strives to offer you, our customer, excellent quality, beautiful styles, and unsurpassed value in lighting and home improvement products. Our goal is to exceed your expectations and keep you a repeat long term customer. We do this by focusing on three main areas of excellence: Quality: We work diligently to ensure the high quality standards of our fixtures. From the hand-applied finishes to the hand painted glass shades, we verify the workmanship of every step in the manufacturing process. Each fixture is then inspected and approved for delivery to the customer. Furthermore, our efforts are reinforced through excellent customer care, making sure that our customers are completely satisfied. Style: Our designs are fresh and encompass an eclectic selection of decorating styles from traditional to contemporary. We make every effort to simplify and provide a sense of freedom in home decorating. Value: By marketing directly to you,

We accept PayPal, MasterCard, Visa, Discover, and American Express.

How Will My Order Ship? We will ship your order using the fastest, safest, and most reliable method possible. Therefore, we have established strong relationships with some of the best delivery companies nationwide. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. We have two methods of shipment available: Small Parcel (Air & Ground) & Truck Freight. If you want or require special shipment or delivery service, please contact Customer Care at (877) 478-0456.

Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. (Note: If your item was damaged or defective, see our Damage section below.) You may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. If a product arrives damaged, or we made an error, and it cannot be remedied with replacement parts we will pay to return the item to us and send a replacement to you. If you decide you do not want parts or a replacement, the item can be returned under our return policy. Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our return policy. You may return your purchase within 30 days of receipt. For more information please go to www.delriolighting.com.

Contact Us Please contact us with any questions you have. We are here to serve you. We guarantee your satisfaction. On all items, we offer a 30 day return policy. Please see our return policy for specific information. Thank you for your business. By Phone: (877) 478-0456 or 216-468-2800 By Email: service@delriolighting.com Se habla espanol!

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