All About MeWhat everyone should know about me
Dallas Watch & Jewelry Company is one of the nation's largest major discounters of reconditioned Rolex watches. Our family has been servicing the Dallas Metroplex for over 30 years buying and selling diamonds, jewelry, Rolex, and fine Swiss watches
Things I sell
ROLEX WATCHES AND ACCESSORIES,
FINE WATCHES AND ACCESSORIES,
ALL TYPES OF JEWELRY,
ROLEX DIALS,
ROLEX BEZELS,
ROLEX SERVICES,
WATCH STRAPS,
WATCH BANDS,
DIAMOND RINGS,
GOLD EARRINGS,
GOLD PENDANTS,
GOLD CHAINS,
GOLD RINGS,
AUTOMATIC WATCHES,
MENS WATCHES,
LADIES WATCHES Things I buy
Things I collect
Languages spoken:
English, Spanish, Vietnamese
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
MY HERO
DAD,known as Mel Sr. here at Dallas Watch & Jewelry,who started trading Rolex watches, coins, and fine jewelry in Dallas, Texas in the mid 1970's. Everyone loves Dad. Everyone remembers Dad. Our success has been mainly because of Dad. We have repeat customers and customer referrals because of Dad. When Dad was out recovering from open-heart surgery last year, SEVERAL customers said to me --- Junior, you know your Dad is an icon here in Dallas in the used Rolex business don't you? --- Others calling my Dad an icon blew me away. Dad is just Dad and that is how he treats everyone. He has no chip on his shoulder, never brags, and always smiles and laughs and has a great story to tell and most of the stories are really even true. Our family is grateful to Dad and this is not a farewell speech. Dad is healthy and energetic now and should live to be close to 100 like his Mom and Dad did...his customers who have all turned into good friends are counting on loving him another 30 years.
Business InformationHistory/background
Dallas Watch & Jewelry Co., a family owned business, has been in the same Dallas, Texas location for 17 years. Dallas Watch & Jewelry was formed when several family members merged 2 separate companies. Brothers and sisters previously owned a company known as Lewisville Gold & Silver in Lewisville, Texas that was active in the 1980's. Mom and Dad owned a company known as Promenade Gold and Silver Exchange in Richardson, Texas that was also active in the 1980's. The Lewisville location had strong sales of reconditioned Rolex watches with a loyal walk-in customer base as well as over-the-phone sales with Rolex watches being shipped nationwide. Promenade Gold & Silver Exchange had the pre-owned Rolex service center that Lewisville Gold & Silver relied on for the pre-sales restoration of all of the used Rolex watch inventory. As this family partnership matured, the next logical step was the merger that took place in 1990 thus forming Dallas Watch & Jewelry Co. One big happy family!
Payment policy
Paypal, money order, cashiers check. Our brick & mortar store accepts all of the major credit cards, personal checks, etc.
Shipping information
In general, we use only USPS and UPS. We typically use USPS for items requiring little shipping insurance, usually items under $100 in value. THE BULK OF OUR SHIPPING IS DONE BY UPS via NEXT DAY AIR MAIL, or 2 day air mail, with items 100% insured and with an adult signature required upon delivery. UPS will never leave an item unattended at your door. UPS does not ship to PO BOXES. PO Boxes are acceptable for items under $100 for which we use USPS for shipping. WE ONLY SHIP TO CONFIRMED ADDRESSES, NO EXCEPTIONS.
Return policy
OUR RETURN POLICY REQUIRES RETURN WITHIN 10 DAYS AND ALLOWS FOR STORE CREDIT ONLY, NO CASH BACK. For ebay items we do have exceptions that are resolved through the formal dispute process provided by ebay and paypal if the issues cannot be easily resolved prior to proceeding to formal dispute.
Contact information
Tom K. or Mel Jr.
toll free call: 1-800-345-1428
email: ontime@dallaswatch.com
AFFILLIATIONS
no affilliation with ROLEX USA
WARRANTY
Dallas Watch & Jewelry Co. provides a 2-year written warranty on the Rolex watches that we sell and a 1-year warranty on all other brands of watches that we sell (such as Omega, Breitling, Cartier and many more). Our warranty has no gimmicks. There are 3 ways that our warranty is voided: 1-accidental damage such as dropping the watch on your tile floor 2-water damage due to leaving the crown open 3-selling your watch to someone else (our warranty is not transferable).