eBay My World: canis*gear1( 19355)

We are sorry to say that we lost Stanley (our Golden Retriever mascot) on Tuesday, August 4th, 2009 due to a pancreatic tumor. He did not suffer. He left this life a shooting star and will always be remembered as the greatest dog ever.

PayPal, VISA/MC/AMEX/Discover (by phone 800-358-0609)

We are always happy to combine shipping charges when they apply. Please just send us an email requesting a combined invoice. Certain terms may apply on some of our items. These terms are clearly stated in auctions where they apply.

Exchanges of equal value are accepted. The exchanged item must be in brand new condition. Money back refunds are subject to a 20% restocking fee. Returned items must be in brand new condition. Items may be returned to: Canis Gear, 619 Theresa St, Clayton NY 13624.

Customer service 800-358-0609 or info@canisgear.com. You may receive our customer service voice mail. Please just leave a message with a contact number and we will return your call. We return all of our calls within a reasonable amount of time. WE CONDUCT OUR EMAIL THROUGH OUR BUSINESS ACCOUNT: info@canisgear.com or sturr65@yahoo.com. If you feel we have not responded to your inquiries please be sure to check any spam filters you may have for either of these email addresses. We always reply to email. Thank you so much.

All of our auctions contain detailed information about our products - scroll down on your screen and read all about it. Details include sizes or how to size, measurements, color choices (you may email us color choices at info@canisgear.com or include a note in your PayPal payment), tips, ideas, further instructions, materials, etc. If you read this information you will know exactly what you are getting for your dollar. There is also a link to our eBay store Canis Gear in every one of our auctions. If you have any questions please contact us. We welcome your feedback.

Please follow the engraving specifications in each of our pet ID tag auctions. You may email us what you would like engraved on your tags at info@canisgear.com. You may also include this information in a note on your PayPal payment. We send confirmation.