All About MeWhat everyone should know about me
I have been selling on Ebay since May 1998 under the same ID history. I began to do this full time but have always been a broker of some sort or another. Over the years, I have developed many jeweler vendor contacts through family & consulting.
Things I sell
Things I buy
Things I collect
Languages spoken:
English, French, Spanish
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
Video Buying jewelry guides (new ones added)
http://link.brightcove.com/services/link/bcpid86195573/bctid464190580
Business InformationHistory/background
Platinum Powerseller and honest ethical Ebayer who likes reasonable people and believes in the Golden Rule and general common sense and reasonable business practices. It never pays to be unethical in the long run. What goes around always comes around eventually.
Payment policy
Paypal, Bidpay online, everywhere in the world. USA can use paper payments. Some international buyers tell me their bankers tell them not to use online payments, only bank transfer so we have opened a citibank account specifically at buyer's request. Eas
Shipping information
I ship as soon as possible, usually the same day or next day after payment unless the item is not readily available, it could take 3 days maximum for unusual items.
Return policy
I buy most of jewelry outright so do not like to offer cash refunds unless I make a mistake since I have to replenish inventory and have low store prices with thin margins. I have an unlimitted exchange program but I do require items be returned within 7 days otherwise I dont know if you wore it and returned and I sell below retail.I can't stand people who make up stories to return items after they may have used it or found something else cheaper or got overextended and try to blame others.I can tell when a story does not ring true. I have done this a long time and trust 99% of the people as much as my own family but I can tell if something is rotten in Denmark very easily most of the time. I was out smarted once by a seller that had gained my trust and tried to rip me off but luckily I was able to find an alternate means to retrieve my money for non-delivered goods. Many people lie about who they are and are good at it. Most do not, but there are some make bad choices in what they val
Contact information
I have my blackberry with me at all times or am at my computer. MY cell is my work phone 925-915-1470. I prefer being emailed at expertbenefits@gmail.com so I can turn on the blackberry since if i am at my computer, I may not have the cell on. I usually return emails almost instantaneously unless I am doing something else. I work weekends too 7 days. If I go on vacation, I will let you know in advance and have a vacation message in my store. I am service oriented and really do my very best to accomodate you. Please dont leave negative feedback before contacting me with your concerns. If you are not nice to me, I may not be as accomodating so coming off like a hot head does not impress me at all and I tend to do the same and I dont like acting that way. I am an approachable, down to Earth person but I can duel with the best of them when necessary with all I have. I dont cross ethical lines and never sell anything fake!
Personal
Yes I have a family and contacts and friends but I would rather not discuss that here. There are more interesting people around than me and they are in the history books or in the magazines if you prefer.
My listings Revising items
I revise my listings all the time, usually adding photos after it is listed because the hard part is listing the item. People think tht there is something suspect about revising items but there is not. it is just if someone asks a question, I try to clarify it on the listing in case I get more of the item or I may have taken some shoddy photos but plan to replace them later. People dont know I have the items unless I list them so I try to list them and add to them in my store later. This has worked well for me and is not an indication of me changing the listing in any meaningful or doing anything deleterious. I just find this the most efficient way to handle my work load.