Business InformationHistory/background
We are the sister company of Factory Direct Craft, founded in 1985! We have Everything from I will to I do!
Payment policy
We prefer PayPal, which can be sent to our PayPal email of Krafts2u@aol.com. We will also accept MasterCard, Visa, Discover and American Express by calling 800.252.5223 Monday-Saturday, 9-6pm EST.
Shipping information
Combined Shipping: In order to save on shipping and combine your winnings, you MUST pay for all of your items TOGETHER at ONE TIME. Wait until your last auction closes, and request a combine invoice with ALL your winnings in it. If you do not follow these instructions, you will not save on shipping and will receive separate shipments for each payment you make. No exceptions! Please e-mail us at bidfactorydirect@aol.com with any questions
We will combine auctions for a period of 3 days only.
We do not combine shipping on any mirror or glass purchase.
Return policy
ALL SALES ARE FINAL: We are not responsible for buyers remorse. If you have any questions please feel free to email or call prior to bidding. Of course if you receive something that is our error, please contact us at once, we will gladly correct the problem.
Contact information
Monday-Saturday you can call 9-6pm EST at 800.252.5223, or you can always email us at bidfactorydirect@aol.com
Bidders
By bidding, you agree to all our terms & conditions. If payment is not received within 7 calendar days after the close of this auction. We will then file a Non-Paying Bidder Alert to eBay. Please,if you can not pay for an item don't bid.
Availability
All of our items are available at time of posting, however, there is the rare possibility of the warehouse stock running out before the end of the listing. If such a situation should occur you are welcome to 2 choices: 1) Immediate full refund. 2) Substitution of like valued item