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FastoolNow has 30+ years in the construction tool industry. We are a member of STAFDA, The Specialty Tools & Fasteners Distributors Association. Our sales staff is trained in the products that we sell. We want to help you find the best tool or accessory for your application. If you have a question about product application, where your order is, or are having technical issue, please contact us at 888-654-8898 - M-F 8AM to 5PM EST so that we can better serve you.

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FastoolNow.com uses UPS, FedEx and USPS to ship most products. It is important to choose Business or Residential delivery correctly. The customer is responsible for additional charges if chosen incorrectly. Any claims regarding your shipment must be filed with FastoolNow within 3 business days of delivery. Claims filed after that time may not be honored. Should your items arrive damaged - it is important that you refuse the shipment and indicate to the driver that the shipment is damaged. Chemical Anchor, Fomo Foam, Trakfast Fuel Shipping Notes: These products can only be shipped using a ground shipping method. Because of the chemicals involved in these products, they cannot be shipped via any air method. To expedite shipping we will sometimes have the order shipped from one of the manufacturers warehouses around the country whenever possible. Free Shipping - FastoolNow ships Free Shipping items the most economical way using USPS, FedEx or UPS.

We accept returns up to 30 days after you receive your order. In order for us to be able to accept your return, your items must be in good condition, and be in the original packaging. Please note that shipping charges are not refundable and a restock fee may apply to special orders. When you receive your shipment, please inspect the packaging carefully. Note any damage to the package with the driver at the time of delivery. Restocking fees may apply. Please provide up to 7-10 days for returns to be inspected once we receive it. Customer is responsible for return freight. Of course, customer satisfaction is always our goal - so don't hesitate to call us.

1-888-654-8898 orders@fastoolnow.com Hours: M-F 8am-5pm EST FastoolNow Inc. 4799 Division Ave. Wayland, MI 49348