All About MeWhat everyone should know about me
I love leathercrafting! If im not in the shop im playing disc golf or fly fishing.
Things I sell
Languages spoken:
English
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
Business InformationHistory/background
All of our products are handmade in North Carolina, with only the finest materials and processes available. Take a close look at certain pictures on other 'dog training equipment' websites that may look identical to one another. Be aware of -handmade- products (Amish or otherwise) that are being bulk produced. They will not match our better finishing techniques including; conditioning, sealing, and edge dyeing! These techniques make for a longer lasting product that will retain its shape and color long after store bought products fade, fray or break. This is not your average pet store stuff... you will see, feel and smell the difference!
SO HERE’S THE BOTTOM LINE, our products are significantly better made, and far more unique than anything else one might find from either large retailers or distributors who buy their product in bulk.
Payment policy
Paypal, Visa, Master Card, Discover and American Express.
Shipping information
- We want to get things to you as quickly as we possibly can;
- If product availability varies- you will always be notified of any variances to our standard policy;
- Under-commit; over-deliver.
Our primary shipping service is USPS. We use -Priority Shipping- which is fast, two-day service to most locations for packages. This is the only only two-day service that delivers to mailboxes, mail slots and P.O. Boxes. Also, they offer Saturday delivery and residential delivery at no extra cost.
A note on availability; each product usually ships within 2-3 days, custom products being the only exception to this. We pride ourselves on our quality products, and that means EACH one is hand-made, and may not be on hand at the moment you order. Additionally, please note that delivery time is also based on business days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
Return policy
- Most importantly, we want you to be happy with your purchase, and we would like to be the place you think of first when you think of quality goods for your dogs.
- If you have any problems with goods purchased from us, first please contact us by phone (336) 413-5488, or email us at ginny@customk9design.com. We are available at most any time.
- Most items may be returned within 30 days of delivery (if returned in saleable condition), for an exchange or a refund (less shipping charges if applicable).
Contact information
Custom K9 Design
18605-1E Ruffner Dr.
Cornelius, NC 28031
336-413-5488