Business InformationHistory/background
Gray Hodges Corp. was founded in 1949, and has become East Tennessee’s trusted source for almost anything found in your kitchen or bathroom. We are distributors of brands such as Delta, Moen, Kraftmaid, Mansfield, Crane, Jacuzzi and AquaGlass just to name a few.
Our company has served contractors, plumbers, mechanical contractors and the general public for going on 60 years, and it is time to extend our products and services to the much broader community of eBay.
We are an employee owned company and take great pride in every aspect of what we do. If you have any questions please feel free to contact us via our “Contact Me” link, and we will get back to you as quickly as possible. We strive to make every purchase the best experience you have ever had, and look forward to adding you to our always growing list of return customers.
Payment policy
All payments made through Paypal will be shipped to CONFIRMED addresses ONLY. Please make sure your address is confirmed through Paypal before paying. Payment must be made within 7 days of auction end. Delayed payments could result in your auction item being cancelled and re-listed with negative feedback left.
We are currently only accepting Paypal. Please use the eBay checkout when paying. Placing a bid assumes that the bidder agrees to all of the above terms.
Shipping information
Shipping/Handling fee will be determined by the shipping calculator.
Shipping will be standard as UPS Ground with tracking, and $100 insurance. Additional insurance will be available upon request prior to payment.
Return policy
Gray Hodges Corporation (GHC) will not accept returns or refund money. Only in the case when GHC is found to have mistakenly posted incorrect information will an exchange/return, or refund be considered. Make sure to read description carefully. Shipping charges are non-refundable.
Contact information
You can contact us via the Contact Member or Ask Seller a Question link.
Sales Tax
If you are a resident of the state of Tennessee you will be charged a 9.25% sales tax for your item(s).
Notes
It is true that our company is new to eBay, and we understand that due to that fact, you may be more cautious than you would be with a seller that has hundreds, or even thousands of positive feedback left.
We would like to assure you that we will treat every one of our online customers with the same amount of integrity and respect that we have shown our local customers, whom have kept us in business for the last 59 years.
That being said, our feedback rating is incredibly important to us, and we will do anything in our power to ensure that all questions or concerns are answered in a timely manor, and that every sale that we make keeps you coming back!