All About MeWhat everyone should know about me
My name is Mike. I am the owner of i-Cellar.com, an eBay consignment business near Pittsburgh, PA. I'm a Network Engineer by trade, but have been selling and helping others sell on eBay almost since it's inception.
Things I sell
InterestsHobbies
Business is a person
Behind every business, is an individual. I want my clients to know the person behind my business, and I like to know who's behind theirs. I strive to give a better understanding of who you are doing business with. I'm a straight shooter, come from a strong family, am married to Helen whom I met in England and we are raising two wonderful children: Murray and Clara, served in the USAF military honorably, write music, love photography, and am honored to be called a 'people person'.
I sleep well at night knowing I represent myself and my business personally yet professionally, and most importantly with sincerity. I want those who do business with me to be confident and satisified in my endeavors, and have always had success doing so. I care about people, and I think it shows.
Business InformationHistory/background
While i-Cellar is my new business, selling on eBay is not new to me at all. I've been in the computer industry since the early 80's in its relative humble home beginnings, through the explosion 90s and standardized new millennium. Although computers and networking has provided for my family, i-Cellar is the realization of something I've wanted to do for a long time. To succeed by helping others make money is extremely rewarding, and I'm an expert in many areas which makes this business a perfect fit for me. My consignors and buyers appreciate my approachability, integrity, and willingness to do whatever I can to make our relationship work. Friendship and business has always been achievable for me; at the end of the day most of us want the same things.
Payment policy
We are not able to accept personal checks, cashiers checks or money orders. All items must be paid for by Paypal within 3 days of the end of auction.
Shipping information
Shipping Insurance is already included in Shipping and Handling. Shipping costs vary based on weight, size, amount/type of packaging materials; we never make money on shipping but must cover our costs of packaging materials, time, and prepaid insurance. Sometimes we need to repackage items in larger boxes which puts them into a different shipping category. To avoid increasing your shipping costs, we may switch to a different shipping class (Parcel, Media, Flat Rate, First Class, etc) -- Please contact us if you need expedited shipping. Once your payment has cleared, most orders are processed and shipped out by the next business day (sent 1-2 Business days from the time of payment for the item). Although we package items with care, we are not responsible for items damaged during shipping. Items damaged during shipping are not returnable. If items are damaged during shipping, please keep all the contents and original packaging materials, and contact us immediately.
Return policy
We make our best effort to describe items exactly as they are, straightforward and honest. It's important to us that you are happy with your purchase. While we do as much research as possible when listing and pricing our items, we are not experts in most categories of antiques, collectibles, jewelery, etc.
If you feel we have made a mistake and an item is not as described, please contact us within 3 days (preferably the day you received the item) to discuss. If we determine that the item is not as stated, then ship it back to us, and once we receive it and verify it is in the same condition as when we shipped it, we will issue you a refund minus shipping/handling. The buyer is responsible for the cost of shipping the item back to us, with insurance. Items damaged during shipping are not returnable. We cannot provide International Returns.
Contact information
We always invite any information to or from the folks who look at our auctions, and ask that if you are an expert or simply have some information you want to share or need, please email or call us anytime. We are easily reachable, reasonable, glad to help, and glad to be helped! You can contact i-Cellar at (412) 220-2272 or email service@i-cellar.com
Photography, Color Representation, and Technology
i-Cellar utilizes professional photography and equipment on many of our items. They are under ideal lighting in a controlled environment to extract the most intricate details, so you're seeing your items as if they were to be displayed in a case or catalog. We ensure all our equipment is calibrated so color representation is correct and uniform among the majority of monitors and displays out there. While we use a host of skill, equipment, and technology, there is never any retouching or misrepresentation of the items themselves. We love most web technology, but believe listing flashiness (pun intended) is distracting and detracts from examining close details. We are minimalists with our presentations and strive to give you the finest details in a friendly manor as fast as possible. We pride ourselves on providing both buyers and sellers the best possible photo experience of their item.
About us
i-Cellar is a consignment store located in Bridgeville, PA (Pittsburgh area). The items we sell belong to people who drop them off for us to sell. In order to provide our customers with good service (send them their money in a reasonable amount of time) we try to expedite all phases of the selling process. This is why we ask you to pay promptly, and why we give you 3 days to verify your purchase after delivery. After this time payments are forwarded to the item's previous owner and we are no longer able to accept returns.
Please visit http://www.i-cellar.com for more details.