All About MeWhat everyone should know about me
My name is Nathan Orchard, I am an Australian living in Japan for the past ten years. I am a qualified panel beater and mechanic and started Japex Ltd. three years ago.
Things I sell
Languages spoken:
English, Japanese
Business InformationHistory/background
JAPEX LTD. is an export company of new and used cars and parts based in Western Japan with easy access to port facilities. With over 15 years experience in the motor vehicle industry, with exports, licensed mechanics and body repairs we have built up a satisfied clientele network.
We provide after sales service dealing with new (original), used, after market and high performance parts. An online form has been designed to enhance the process of ordering parts. Customers requirements will be expedited as smoothly as possible. Our fully equipped workshop can carry out any modification or repair to customers stock whilst awaiting for shipping confirmation.
Our aim is simple. JAPEX LTD. strives for customer satisfaction and desires to build a continuous, harmonious relationship with our customers.
Check out our website www.japextrading.com
Payment policy
Bank remittance to our desiganted bank account.
Payments are also excepted via PayPal.
Shipping information
All parts items will be shipped via EMS unless otherwise specified by the buyer. We can also ship via FedEx, DHL and UPS. All items will be shipped as a gift to save on customs duty into the destination country. All parts items sent will have an insurance value equal to the purchase price.
Return policy
NEW ITEMS may be returned within seven days of arrival to the destination country.
Please notify us immediately via telephone or mail if a NEW ITEM arrived is not functioning properly. We will send a replacement or follow insurance procedures to claim for losses.
SECOND HAND ITEMS are all pre-tested in our workshop before listing on ebay to ensure 100% operation. All sales for SECOND HAND ITEMS are final and as a general rule NO refunds allowed.
Please note: In the case of returning a product for refund, all shipping and customs will be charged to the customer. A full refund on the value of the goods will be paid once the returned good/s arrive back to Japex Ltd.
Contact information
Please don't hesitate to contact us at any of the following:-
www.japextrading.com
TEL 81-75-931-9310
FAX 81-75-931-9319
mail: info@japextrading.com