All About MeWhat everyone should know about me
Jewels By Alla is committed to provide you outstanding quality, superior service and the largest selection of jewelry in the world.
Things I sell
Languages spoken:
English
Business InformationHistory/background
JewelsByAlla is company that provides a direct link to the world`s largest jewelry designers, importers, and manufacturers. Our mission is to provide an extraordinary experience to the customer with exceptional taste.
Our philosophy is simple: to offer each customer the finest quality jewelry at the absolute best price. We want each visitor to have an extraordinary shopping experience backed by world class customer service and the best values in the jewelry industry. We want our customers to believe that a small gift can bring a big smile. It is through the smiles of our customers that our brand is constantly rewarded.
We believe that fine jewelry can be whimsical and well made, liberating the playful side of individual who enjoys pieces that are sophisticated, fun and enduring.
We value the integrity of our exceptional designs, the high quality of diamonds, gemstones, precious metals, and other craftsmanship materials that we use for each piece.
Payment policy
We only accept verified PayPal payments for your protection. Credit and debit cards outside of PayPal are not accepted.
Payment must be received within 7 days after the auction closed. If payment is not received within 7 days, we will regard the transaction as void.
Shipping information
For USA, items are shipped for FREE, for international shipments fee varies. Please note buyers are responsible for any and all customs/import duties.
Usually we ship all items within three days after payment has been cleared.
We can combine shipping of additional item(s) you purchase from us for prompt delivery. See our other auctions.
Return policy
Customer satisfaction is very important to us. All purchases may be returned in first 14 calendar days after purchase for the full refund, excluding any shipping and handling fees. Buyer is responsible for shipping item(s) back fully insured with delivery confirmation. Resizing and appraisal costs are non-refundable.
No refund or exchange will be issued without prior authorization. Please contact us before sending your item back.
All items must be returned in `as new` condition in the original packaging and include all accessories. Products returned in damaged condition or altered will be returned to the customer without exchange. Condition will be assessed at the discretion of the seller.
If you receive a wrong or defective item please contact us within 7 days from the date you receive your order. If item found defective a replacement will be shipped immediately under seller's expense. Items returned for exchange and found not to be defective will be returned a at buyer's exp
Contact information
customersupport@jewelsbyalla.com