All About MeWhat everyone should know about me
I like to 'deliver the goods.' I hope my descriptions are accurate and the product meets or exceeds your expectations. I try to deliver your winning item as quickly as possible, usually putting it in the mail the day after payment is received.
Things I sell
Things I collect
Languages spoken:
English, Canadian
Business InformationPayment policy
I accept PayPal, US checks, money orders, and cash in the following currency/coin: US, Canada, UK Sterling, Euros.
Shipping information
I ship promptly, and generally use delivery confirmation or similar products to confirm you have received your winning items in a timely fashion. I am happy to combine shipping when you pay for multiple items with a single payment. In addition, if you want special services (overnight delivery, registered mail, etc.) I can quote an additional cost based on the post office's prices.
Return policy
If an item is not as described, I offer a complete refund. If an item is damaged in shipping, I offer a replacement or refund. In those rare cases where something wrong happens, I still want to earn your positive feedback - something like 'even though a problem arose, Jim resolved it quickly.' The best businesses not only do the right thing when things go well, but also do the right things when things go bad!
Contact information
The best way to reach me is through the eBay mail system so your message does not get mistaken as spam. My mailing adress is James N. McNally, P.O. Box 13, St. Clair Shores, MI 48080.
OUT OF TOWN FEB. - MARCH 2008
Thank you to all who patiently awaited my return from the European trip. Items are being shipped on March 7.
Business model
My business model is Disney World, except I don't trick anyone by promising a 'magical' time. But I adopt a 'can-do' attitude. This point was driven home to me many years ago when I took my family to Niagara Falls, Ontario. We bought ice cream, and my daughter dropped her cone. My wife went back to the ice cream stand and asked for napkins ('serviettes') to clean the sidewalk. 'Sorry,' the vendor told her, 'we can only give out one per customer.' So we had to leave the ice cream melting on the public sidewalk. In contrast, I have seen how they handle it at Disney World. First, chances are someone else would step forward and clean the mess before Mommy ever had a chance to ask for help, and second, another employee would fetch a new ice cream cone so the child wouldn't cry over spilt milk products. Now, I can't promise fresh ice cream with every purchase, but you just let me know if you need extra napkins!