All About MeWhat everyone should know about me
I am a professional businesswoman. My intention is to conduct my internet business with integrity, honesty and offer items at fair prices.
Things I sell
Things I buy
Things I collect
Languages spoken:
English
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Favorite TV Shows
Business InformationHistory/background
I spent 15 years or more as a medical-paralegal and legal administrator. 7 years as a regulatory associate for a dermatological pharmaceutical company. I presently work for a philanthropist who primarily supports organizations involved with the environment and women's issues. I bring to my eBay business a sense of professionalism, honesty and integrity. I can be relied upon to be fair and to describe the items I offer with accuracy to the best of my ability. Keep in mind that I am not an appraiser. I do my research and then just describe what I see.
Payment policy
Hands down favorite is Paypal. It is by far the safest and easiest method for payment for online purchases. I have NEVER had a problem with Paypal. I used to accept money orders and cashier's checks; however, it is now against eBay policy, so please don't ask. I will also be happy to make arrangements for local pickup of items and will accept cash in those instances.
Shipping information
I generally use First Class or Priority Mail for smaller items. I do add a $2.00 handling charge and I DO combine shipping. Since neither Paypal Shipping nor the USPS website support 1st Class shipping to Canada, I'm afraid we are stuck with paying Priority prices. I hate doing it, especially for small items, but until that service is offered, I'm afraid I don't see any other way.
Return policy
No return on lingerie items. Generally, everything I sell is sold as is. However, if something arrives not as described in your opinion, please contact me. I really do want you to be happy with your purchase! I will work with you on resolving the situation to your satisfaction. Unless an error is totally my fault, shipping will not be refunded. Occasionally, something will break in transit. I cannot be responsible for that. That will be between you and the shipping company. So for breakables, it's always a good idea to purchase insurance. Likewise for items that become lost in transit. It rarely happens, but does sometimes occur. I have had things show up 4-6 weeks after they were mailed and we had given them up for lost! There's just no telling.
Contact information
Karen Giles
406 Tamarack Place
Novato, CA 94945
415-898-9879
Please understand that this is my home telephone number. If you absolutely need to call, you may, but please restrict calls to business hours. I probably won't be here (except on Friday, Saturday & Sunday) but you may leave a message with your contact information, describe your issue, and let me know when is the best time to contact you and I will get back to you. Again, my aim is to provide excellent customer service, which is why I am providing my home contact information.
New Directions for 2009
About a year and a half ago, an opportunity came my way to purchase an existing website and vintage jewelry inventory, as well as a presently inactive eBay ID. My website, www.pastgems.com is thriving. For an introduction and a sampling, visit my eBay ID pastgems07, where nothing is ever listed for more than $9.99. My excitement continues as I have many wonderful pieces of old jools in my pipeline, just waiting to find new homes!
Textile Offerings
For a couple of years, I have been helping a friend of mine who happens to be a very high end clothing designer keep her studio uncluttered by selling her leftover fabrics on eBay and Etsy. That side of my business has grown, as I now have TWO knit designer clients, who have accumulated high quality yarns to unload and just recently a lingerie designer has contracted with me to help her sell her leftover silks and soft cotton fabrics. Between these four designers, there is a HUGE amount of stuff to list and sell. If you are a fabric or yarn addict, you must add me to your Favorites and keep checking in regularly, as I list more and more of these wonderful goodies. Also, check out my Etsy Shop, luxefabricandyarn, at http://www.etsy.com/shop.php?user_id=6355679.