All About MeWhat everyone should know about me
Last Trading Post is the Ebay part of Amazon Aquatics. Amazon Aquatics is a specialist aquatic shop located at 76 East Street, Warminster, Wiltshire, BA12 9BW.
Things I sell
Fish,
Aquatic Plants,
Books about Fish and Fishkeeping,
Fish Food,
Reptile Food,
Medications,
Water Treatments,
Aquatic Plant Fertilisers,
Filters and Filter Media,
Air Pumps,
Real Bogwood,
Cork Bark,
Other Items of Equipment for People who keep Fish,
Reptiles and Amphibians,
etc... Languages spoken:
English
InterestsHobbies
Business InformationHistory/background
Amazon Aquatics is a specialist aquatic store specialising in quality fish, plants, books, and everything else needed for caring for your pets. We don't offer everything we have in the shop on Ebay, but do offer many of the items which are hard to find elsewhere. The Ebay branch of the business is supported largely by our considerable number of regular return customers. Thanks to you all, we appreciate your custom and hope to continue supplying the kind of service and goods you want at a price you like.
Payment policy
We accept payment via Paypal, personal cheque, or postal order.
Cheques and Postal Orders should be made out to: Last Trading Post, and sent to: Last Trading Post, 76 East St., Warminster, Wilts. BA12 9BW.
Shipping information
We cost P&P realistically, which means our P&P includes the cost of: postage, high quality postal materials, printer ink, labels, losses, labour and associated costs. We believe customers should look at two things: 1. Seller's track record (feedback) and 2. Overall price incl. P&P, before deciding to make a purchase. in both cases we believe we compare well with other sellers.
We use Royal Mail for all our post, for a number of reasons, not least of which is that we believe it is a service that should be supported and is actually good value for money.
We send most items second class to minimise cost to the buyer, although as noted in the listings we send high priority items first class. We also post items abroad by arrangement with the buyer.
Please note that although we do not take any responsibility for the safe (or timely) delivery of items we send, we are usually willing to make a replacement or refund if the situation is reasonable AND Royal Mail guidelines have been followed.
Return policy
We are happy to accept returns of any unwanted items, or any that arrive damaged, or faulty. Although, we do require prior warning, and will only accept returns at our discretion. Many of the items we sell are covered by manufacturer's warranty and you are welcome to apply to us for redemption of this warranty for any purchases made from us - we will not accept items purchased elsewhere, and nor do we give free advice on purchases made elsewhere (e.g. how to set up external filters).
Depending on the situation we will usually refund, or replace, returned items, but the return P&P costs are the responsibility of the customer. Apart from in exceptional circumstances we do not usually send replacement items until we have the received the returned item safely. We apologise to the great many honest customers for this, but there are unfortunately many dishonest people out there too!
Contact information
Contact us via Ebay or by Email at: last-trading-post@hotmail.co.uk. We aim to answer all online queries within two working days, and are usually quicker.
We will happily attempt to answer any technical questions of a fishkeeping nature (plants and fish are Mike's speciality), but please make your questions as straightforward to answer as possible, and we do prefer if they are related to at least potential sales and not just used as a free Q&A session on everything and anything.
We are usually happy for people to arrange collection from our premises in Warminster, Wiltshire, but it must be by prior arrangement and during our working hours 9.00-5.00 Mon to Fri.
INTERNATIONAL POSTAGE
Please note, due to a series of unfortunate incidents, we no longer post items to either the US or Italy. we can not post live plants outside the UK.