Business InformationHistory/background
We are a leading computer & consumer electronics product distributor in North America and have been in business for over 10 years. The new laughing.moose online store is our latest e-commerce business development channel. Please be assured that we are trusted and responsible seller. We are committed to become your favorite marketplace by offering you a joyful shopping experience, rapid delivery, and stellar customer service at screaming prices!
Payment policy
WE ACCEPT PAYMENT BY PAYPAL ONLY.
Your payment is expected within 7 days of Auction Close. A non-paying bidder complaint with the auction venue will be processed if payment is not received within 7 days.
ATTENTION CANADIAN CUSTOMERS:
All orders shipped within Canada are charged the appropriate Canadian tax for the province it is being shipped to. Why do we charge tax on eBay items shipped in Canada? It is against the law not to. Please take that into consideration when placing your bid.
Canada Ontario Buyers: add 13% (PST & GST) & Canada Quebec Buyers: add 12.875% (PST & GST) Other Canada Provinces: add 5% GST
Shipping information
Free shipping is valid for shipping within continental USA and Canada only.
For International Shipping (outside of North America): Please consult for shipping and handling fees. Shipping rate varies depending on countries and item weight.
For Yukon/Northwest Territories and Nunavut/Hawaii/Alaska/ PR: The shipping and handling charge will be more due to the geographical locations. We will send Paypal money request to collect the extra shipping fees required.
Combining Shipping:
Save 20% Off of the Total Shipping and Handling Fee for Multiple Items
Pick-Up Service:
PickUp services is only available to customers who live close to Markham, Ontario Canada. There will be $5 pick up fee + 13% taxes. No pickup provided for 1 cent auctions (Listings bid that starts with 1cent).
Return policy
Item must be returned within 7 days. Return made after 7 days will not be accepted.
Return and Exchange Instruction: A RMA(Return Merchandise Authorization) number will be assigned for exchange and SRA number will be assigned for refunds. Return product must be in original condition and packaging. All you have to do is send the package along with a valid RMA number/SRA number on the outside of the box.
Refund item cost only, not including the shipping and handling fee. Money back guarantee.
No walk-in return/replacement service will be accepted
Contact information
Sales order fulfillment: laughing.moose@overstock-king.com
Technical support: support@overstock-king.com
1.800.255.8048 (From Canada)
1.800.883.0206 (From USA)
Business hours: Monday to Friday 9am-6pm EST
For fast response, please include ebay item# on email subject.