I definitely take this eBay thing seriously. When I list an item I try to over describe it so as to answer any/all questions that I might ask if I was the person interested in buying the item.
I almost always ship within 2-3 days of receiving/cleared payments.
Return policy
As a general rule I believe if you list something & accurately describe it w/ some good pics there should be no reason to have it returned. I suggest everyone ask questions before bidding on anyhting that is not clear to them to avoid surprises upon receiving their item(s) regardless who you buy from.
Contact information
You can contact me using the eBay messaging system.