All About MeWhat everyone should know about me
We are a family owned and operated business and work very hard to make our business successful. We have 5 kids between us between the ages of 10 and 25, two dogs and a cat. They are the lights of our lives!
Things I sell
Things I collect
Languages spoken:
English
InterestsHobbies
Favorite Books
Favorite Movies
Favorite Music/Bands
Business InformationHistory/background
We've been Full-Time Sellers on eBay for over a year and part-timers for about 6 years. You can reach us during business hours on IM: hottestdealsusa or anytime by email at surplus-outlet@usa.net
Payment policy
PayPal, money orders, cashiers' check. Please don't send cash through the mail. I love green, but if it doesn't make it to us, you have no protection.
Shipping information
We ship within 2 business days after payment. We do not work on the weekend.
Return policy
We accept returns for up to 30 days from delivery.
Contact information
You can reach us during business hours on IM: hottestdealsusa or anytime by email at surplus-outlet@usa.net
Feedback
We use automated feedback, a service which we pay eBay for. Feedback is automatically left for you once you have left it for us. Please contact us before leaving neutral or negative feedback if there is a problem, so we can take care of any issues you may have. Rarely, we have a problem with an item or shipment but, we ALWAYS aim to satisfy our customers!
THE STAR SYSTEM
eBay tells its Buyers that any star rating between 4 and 5 is great to leave for a Seller, HOWEVER, eBay tells its Sellers that if all categories drop under under 4.6, we lose our Power Seller status and if 1 category drops under 4.5, we lose our selling discount. With the items we sell, we make VERY little profit. If you feel you cannot give us all 5 stars in every category, please contact us immediately so we can make it right for you.
Thanks!!!
We appreciate your trust in us! We have many loyal repeat customers. Thanks for keeping us going!