All About MeWhat everyone should know about me
We are the NASCAR, Hockey, Die Cast & Harley Davidson Store On The Web From Renfrew, Ontario, Canada
Things I sell
Nascar Jackets,
NHL Jackets,
Nascar Collectables,
NHL Collectables,
Nascar Leather Jackets,
NHL Leather Jackets,
NHL Wool Leather Jackets,
Nascar Wool Leather,
Nascar Tee Shirts,
Nascar Caps,
NHL Caps,
Nascar Bar Accessories,
NHL Bar Accessories,
Nascar Christmas Decorations,
Nascar XMAS Decorations,
Nascar Drinkware,
NHL Drinkware,
Music CD,
DVD Videos,
NHLPA Tee Shirts,
ERTL Diecast,
Joyride Diecast,
American Muscle Diecast,
Harley Davidson Merchandise,
John Deere Merchandise,
and so much more Languages spoken:
English
Business InformationHistory/background
We have been in business for over 18 years selling Videos, Music CDs, DVD, Nascar, Hockey, Die Cast, & Harely Davidson Merchandise store in the Ottawa Valley area with over 10,000 sq/ft of store.
We are a family store ran by my family, when you call us you are either talking to the owner or the other (wife) owner or the owner's daughter. We know what we are doing and do our best not to make mistakes, if we do make a mistake we will do everything in our power to correct it and make sure you are completely satisfied.
We ask one thing of our customers give us the same respect we give you, all abuse with be dealt with return abuse. Swearing and yelling with be returned 10 fold, once the line has been crossed we don't want to do business with you and we won't!.
This is suppose to be fun and we want you to enjoy your experience with our company, we have a lot of happy customers in the last 17 years and we do care!!
Payment policy
At the store and our web site we accept Visa, Master Card, American Express, JCB, Interac, Cash, International & Canadian Money Orders and on eBay.ca we accept PayPal and Money Orders Only.
Shipping information
We ship via Canada Post & Purolator (Upgraded Shipping) In Canada, we know how to pack items so they arrive in one piece undamaged. We try our best to ship the next business day once payment has been received. We only ship to Ebay / PayPal confirmed addresses. We will ship to anywhere in the world, US & International customers please email us for details, we would be more than happy to help you out.
Return policy
We accept returns on all Buy Now Transactions ONLY no questions asked, if we are notified within 7 days of delivery acceptance for a 100% refund less shipping fees.
If it is our error we will cover all costs and will do everything in our power to give you 100% satisfaction at absolutely no cost to you.
All Auction & Best Offer transactions are final sales unless we have made a mistake in shipping the order. And if it is our error we will cover all costs to return the item and send a replacement to you and if no replacement is available we will refund 100% of your money.
Contact information
We can be contact many ways: email ebay@moviemat.com, via our website www.moviemat.com, Toll Free 1-888-345-5521 Toll Free Fax 1-888-345-5526 works anywhere in North America, International Tel 613-432-8967 Fax 613-432-9412
We can be reached Monday to Saturday 10:00 am - 5:00 pm
Product Guarantee & Insurance
We guaranteed that all product we ship has been inspect to be free of all defectives in workmanship and materials, if for any reason we find the ordered product to not be free of defectives we will either cancel your order and provide a 100% refund or offer a discount for the product it will be your choice. Sorry we can't guarantee the product is going to last you 10, 20, 30 or 365 days as we have no idea what you are putting the product through or how you treat your belongings. We guarantee it will be New and Free of defectives when we ship it.
Shipping Insurance is included in all shipping prices, we don't ship without insurance. Except for CDs & DVDs Insurance is Optional.
Canceled Orders and No pays
If you cancel an order once you have won an Auction or Best Offer there is a $25.00 processing fee to cover costs and we will post a Postive Feedback if you pay the $25.00.
No Pays will not be considered a no pay until 10 days has pasted since closing of auction or best offer purchase. We will try to get in contact with you, but we are not going to waste much effort on it, we will only hold product for 10 days it's your loss there is always someone waiting to get what you left behind. So please make sure you communicate with us and we can make arrangements to make your dealing with our company as pleaseant as possible.
We are not interested in leaving Negative Feed Back unless you are a complete A@#whole too us. This is suppose to be Fun, life's a bitch and then you die!