eBay My World: muddycyclesdotcodotuk( 15289)

Glad to help any genuine person with any questions, information, or problems. Please though be honest, courteous, and respectful if you wish to have the same bestowed on yourself. Do not barter/negotiate please do not insult us making such offers.

Anything to do with bicycles, all brand new.

Car and Cycle was first established in 1983, back in those days we were a car accessory and parts shop with cycles being a side line, but cycles were a passion of the owner and in 1997 we moved premises and although we kept the Car and Cycle brand name due to our good reputation cycling became the main priority for our business development. We started stocking a larger range of cycles including Saracen, Claud Butler, Dawes and Shogun as well as a number of cycle accessories. In 1999 car accessories and parts were completely dropped as our commitment and enthusiasm for cycling and the environment had grown, today bicycles and cycling products is all we do. In 2001 our first web site became live, our online business grew exponentially from this point on due to the lack of any online supply of discount cycling products at that time, and eventually it completely took over our retail operation, Car and Cycle is one of the longest estabished bicycle suppliers online.

Paypal Only. We do not accept any postal payments, no cash, no postal orders, no cheques. We cannot accept any card payments over the telephone, our strict security and privacy policy is written with our customers safety in mind and we do not accept unsafe telephone payments. Please think very carefully before paying anybody over the telephone read our guide for more details.

IF YOU THINK WE CHARGE TO MUCH WE DONT, ASK BEFORE YOU BUY FOR AN EXPLINATION OF THE COST We lose money on postage and packaging costs, when you receive your item take a look at the postage cost printed on the packet, then consider the other costs involved in packing and sending your goods, you will see we do not make money on postage and packaging. Small items are all sent first class recorded delivery, it costs more but is far more reliable. We send large items by carrier at a cost of £7.95 for mainland UK and £14.95 Islands and Northern Ireland. Our domestic handling time is almost always three working days which excludes weekends, goods should be with you within 7 days if Royal Mail deliver to there timescales. We cannot ever answer questions on when you will receive any purchase or when was an item dispatched, we will only start a trace on an order dispatch if its late due to the huge amount of work involved and its impact on other customers orders.

We offer a no time limit return policy on most listings but not all, details are on each listing. We offer included P&P in many items, no P&P is free, free does not exist its built into the prices as recommended by ebay. If you buy goods that you do not want you can return if new unused that we can re sell as a new item but there are costs involved for you, we cannot refund our outward P&P costs and the return is also your responsability to pay, so ask questions make sure its what you want before you buy. Always return goods by a recorded or tracked service we can only refund the item cost if we receive the item back.

USE ASK SELLER A QUESTION USE CONTACT SELLER USE THE YELLOW BUTTON IN EMAILS RECEIVED DO NOT USE YOUR EMAIL PROGRAMS REPLY BUTTON. You should only ever use the correct ebay contact emails to contact us, use ask seller a question or if you have bought something use contact seller from the item page. Never contact us by telephone and never contact us by direct email, neither will get you any answers or help. The correct ebay contact emails are sent to the recipients ebay messages page and cannot be missed! They contain all the info on what you are asking about or what you have purchased along with who you are making helping you a far easier task.

We do not allow any collections under any circumstances its a matter of utmost security to our business and staff.

Please make sure you contact us if you have any problem prior to leaving any feedback or low DSR scores, if your problem is genuine we will help, ask questions always before purchase to make sure what you are buying is suitable. Please try to understand fully the implications of your leaving low DSR scores and negative feedback, such things mean an increase in ebay fees which on the low margins we work for these cannot be absorbed low DSR and negative feedback can and will only mean an increase in prices for customers.

by muddycyclesdotcodotuk(15289)

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