Business InformationPayment policy
Paypal is the preferred method of payment and allows early dispatch of purchased items. However, personal cheque, postal order or indeed cash via recorded delivery are equally acceptable.
Paypal is the only form of payment for Mainland Europe and International Orders. There are no additional charges for Paypal.
Shipping information
Items are dispatched worlwide, normally items are sent using the customer specified Royal Mail Postal Service to both UK and Worldwide destinations. The p&p charges are individually detailed in each listing.
Please understand that postal charges represent more than just the stamps and have to cover packing time, materials and admin. costs to provide the high levels of customer service that we achieve.
Return policy
7 Days apart from consumable items which are non-returnable. Please contact us prior to return for an RMA reference, p&p charges are not refundable and the buyer is responsible for using an insured, tracked service for return of item.
Contact information
e-mail is preferred method of contact via 'musicalmachines@blueyonder.co.uk' rather than ebay messages where delays in forwarding can sometimes occur. However, we answer to both at the earliest opportunity.
Lanquages Spoken
Primarily English but translation from most written European Languages when required! A large proportion of orders are shipped to Mainland Europe & indeed Worldwide. Good communication is an essential part of this customer driven business.
Communication
• Traduzione soprattutto parlata ma scritta inglese dalla maggior parte delle lingue comunitarie una volta richiesto!
• Traduction principalement parlée mais écrite anglaise de la plupart des langues européennes une fois requis !
• Hauptsächlich englische gesprochene aber schriftliche Übersetzung von den meisten europäischen Sprachen, wenn erforderlich!
• ¡Traducción sobre todo hablada pero escrita inglesa de la mayoría de las idiomas europeas cuando está requerido!
• Hoofdzakelijk Engelse gesproken maar geschreven Vertaling van de meeste Europese Talen wanneer vereist!