All About MeWhat everyone should know about me
We are a mother and daughter team who are collectors of lots of things. From time to time, we sell some treasured items to pay the bills or just make room around the house. My mother is a high school math teacher and I am a freelance writer.
Things I sell
Things I buy
Things I collect
Languages spoken:
English
Business InformationHistory/background
We appreciate it when our customers understand that we are not really a business. Your purchases will come from Zeares Services and that is the name on our Paypal Business Account but we established the business name only for tax purposes. You know the government has to get their share! We are really just a small family selling things around our homes. We don't purchase things for resale and can not offer the free shipping and other perks that large businesses can.
Payment policy
We accept only Paypal and really appreciate it when our customers use the Instant Payment method. When you do, we can ship your purchase much faster. If you use Paypal's e-check feature, that's fine but it takes about 4-5 days to clear and we can not ship until Paypal notifies us that your e-check has cleared. If you do not have a Paypal account, you can get one very easily. We will always combine shipping for multiple auctions; however, to get an accurate total, please either wait until we send a combined invoice or email us for a total. If you try to have ebay combine it for you, they will usually come up with some ridiculous total for shipping. Their calculator just doesn't work that well for combined shipping unless we do it through the invoice feature. So don't get upset or panic ... just email us. We'll save you money any way we can. After all, we buy also and understand your concerns.
Shipping information
We usually charge exact postage but sometimes will use a flat rate. Your item will be packaged appropriately and professionally. When we ship fragile items, we pay the insurance fee ourselves. We always use delivery confirmation on all of our shipments and can provide the tracking number to you when we send you a shipping notice. We like to ship USPS Priority unless you specifically request a different method. For very small items or media, we may offer you alternatives in the calculator. For large, heavy, or high value items, we have started shipping FedEx Home Delivery because it is faster, more reliable, and the insurance is included. We can usually ship the next business day after we receive payment via Paypal.
Return policy
We want happy customers so we allow you to return your purchase if you are unhappy for any reason. Please notify us as soon as possible and follow our instructions for your return. We will issue a full refund as soon as we receive your return.
Contact information
It's easy to reach us. There is the ebay message center, links on our auctions to Contact Buyer or you may email us directly at mzeares1@airmail.net. We love to hear from our buyers so contact us anytime you have a question, are unhappy with a purchase, have a comment, or just want to chat. We've made a lot of friends on eBay over the years!
Our Committment to You
We know you have many options. When you choose to bid on our auctions, we appreciate that. When you win, we value you as a customer and greatly appreciate your business and the trust you have in us. We are committed to customer service and satisfaction! We want you to be happy. If you are not for any reason, please contact us at mzeares@msn.com immediately. We will work with you to arrive at a solution.