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Normans Musical Instruments

191K items sold
1.5K followers
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About us

Established in 1959 Normans is the UK's pre-eminent specialist supplier of musical instruments. We supply musicians, pupils and schools all over the UK and across the world.Fast, friendly and efficient service. Call 01283 535333 Monday - Friday 8:30am-5pm for help and advice.
Location: United KingdomMember since: Jun 09, 2003Seller: normanssales

Business details

Business name: NORMANS (BURTON UPON TRENT) LIMITEDFirst name: HainesLast name: GarethAddress: Unit 3, Ryknild Industrial Estate, DE14 1RZ Burton-upon-Trent, United KingdomPhone Number: 01283535333Email: support@normans.co.ukVAT number: GB 125658460

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (87,655)

a***1 (280)- Feedback left by buyer.
Past 6 months
Verified purchase
I’m putting this as positive even though I didn’t receive the item. The item was listed incorrectly in the description. The seller acknowledged this very quickly and refunded me straight away which went back in to my bank straight away. I’m disappointed I didn’t get what I want because it was listed wrong, but nobody’s perfect. Customer service is always important and the customer service is what this review is based on, fast and quick to resolve, I would still order from them again.
_***_ (203)- Feedback left by buyer.
Past 6 months
Verified purchase
Great doing business with this company. Goods delivered earlier than anticipated. Everything in good condition as described. These guys are easy to contact and respond quickly. I recommend them to everyone. ☆☆☆☆☆
h***m (236)- Feedback left by buyer.
Past 6 months
Verified purchase
Although I did not receive the package, it was good experience.The seller communicated with me every step of the way.I recommend seller they have good customer service.
7***9 (6926)- Feedback left by buyer.
Past month
Verified purchase
Great seller, as described, promptly sent and superbly packed - thank you
e***r (605)- Feedback left by buyer.
Past month
Verified purchase
Great bargain, well packaged, super fast delivery, good communication, good doing business with you +++++++
j***m (338)- Feedback left by buyer.
Past 6 months
Verified purchase
This has been a most satisfactory transaction. The original item arrived having been damaged in the post. When the seller was contacted, they arranged to send an identical replacement without hesitation. This duly arrived in perfect condition. There were other complications around delivery addresses which the seller dealt with perfectly. If eBay have any awards for "seller of the year", Normans should definitely be on the shortlist. Very highly recommended indeed!