Business InformationHistory/background
Our brand name derives from the origin or our business. OC stands for Orange County, California and Gold is one of the main products that we carry. We have been in the gold and silver business since 2001. At the beginning, we have mostly bought and sold precious metals locally. Since March 2007, we've brought our business onto Ebay and ocgold.com. Our Objective Statement is to remain your most trustworthy Gold and Silver merchant locally and online, providing all clients with consistent satisfaction ratings and buying experience.
Payment policy
We accept Paypal, business / personal checks, and bank wire (3% discount)
Shipping information
Upon successful completion of your transaction, passing the payment authorization phase, your product(s) shall be shipped within 24 business-hours. Should there a special circumstance preventing us from sending out any package, you will be contacted immediately.
Return policy
Unless otherwise specified within each listing, the following policy shall be the control: To ensure the integrity of each transaction, there is a 1-day return-period upon receiving goods from OCGOLD.COM. We do make exceptions to this rule on a case by case basis, and returns shall be assessed with a 8% convenience fee to cover our shipping & transaction costs. The Buyer is also responsible for any market pricing difference (loss) from the purchased date. Please don't hesitate to call us immediately with any concerns as we are committing to exceptional service to earn your future business.
Contact information
OCGOLD.COM |
680 N Pacific Coast Hwy |
Laguna Beach, CA 92651 |
Phone: 714-878-5732 |
Email: sales@ocgold.com
Availability
For your convenience, we're available all seven days of the week (Saturday/Sunday included) during 9:00 AM to 7:00 PM, Pacific Standard Time. Please feel free to contact us with any inquiries regarding items listed on OCGOLD.COM. We'll be more than happy to assist you with adding Gold to your investment portfolio(s)!