I do try to talk to ppl b4 they leave bad comment and encourage communtication but some ppl just love leaving bad comments even if you offer refunds or try working things out
I am pretty new to ebay recently and I found out very quickly people try to find anyway to send bad feedback. I list all my stuff honest and real pics. If it says used that means used so don't expect something new.
Payment policy
Use pay pal only.
Shipping information
Nothing outside the U.S.A
Return policy
Dont usually accept returns but will discuss depending on situation