All About MeWhat everyone should know about me
5 STAR Service Guarantee! We have been in the rug business since 1984 and we know rugs & carpets. We offer fast shipping & friendly, reliable customer service. Please refer to our store pages for more valuable information about Oriental area rugs!
Business InformationPayment policy
PayPal and credit/debit cards over the phone.
Shipping information
We ship via UPS ground service (insured) usually with-in 3 business days or 5 calendar days of cleared payment. Shipping times: East Coast 1-2 days. Midwest: 3-4 days. West Coast: 5-6 days.
Return policy
If you are not satisfied with your purchase please contact us with-in 3 days of receipt of your rug. We will issue you a return authorization number to be written on the return package. It is the responsibility of the buyer to arrange return shipping. Upon receipt back in our warehouse in original condition we will issue you a refund less the shipping/handling charges. All expenses you incur while returning items are non-refundable.
Contact information
Use eBay's contact seller link. Our phone number is 757-486-6600. Hours of operation are Mon-Fri 9:00am - 5:30pm Eastern.