All About MeWhat everyone should know about me
About OSB Stores:
Located in Houston Texas, OSB Stores offers a great variety of furniture, home improvements and home décor products from the Nation’s leading manufacturers.
Things I sell
Languages spoken:
English
Business InformationHistory/background
OSB Stores employs a network of well trained and experienced individuals, each bringing his or her own unique talents and abilities to the job.
Payment policy
paypal, credit cards: Amex, Visa, Mastercard, Discover
Shipping information
All items ship out within 3 to 7 business days. Most products will be shipped with regular ground shipping (generally USPS, FedEx or UPS). The average transit time is between 1-7 business days (not including pre-ship time) for any destination in the contiguous United States.
Return policy
You may return most items sold by OSB Stores.com for a full refund within 30 days from the date delivered in new or unused condition. Special conditions apply to oversized item returns.
Items must be returned in original condition (including: packaging, inserts, tags, labels, accessories, etc.).
If we determine the return is due to our error, OSB Stores will issue a full refund. Otherwise, after receiving and inspecting the returned merchandise, OSB Stores will reimburse the purchase price of the item, less shipping costs included in the purchase price and a restocking fee ($4.95 per-item OR 15% for the Area Rugs, Home Décor or Wall Décor categories.)
Your account will be reimbursed based on the original method of payment within 14 business days from receipt of return merchandise. For your protection, we suggest all returns be sent back by a traceable carrier.
Before sending your item back, please inform OSB Stores of your intention to return your order (in part or in full)
Contact information
There are several ways to contact us for assistance.
BY EMAIL:
Here are your options when addressing an e-mail to OSB Stores. Selecting the appropriate email address ensures a faster response to your e-mail.
> For questions regarding items featured on our site please write to: info@osbstores.com
> For questions regarding your order, including returns please write to: orders@osbstores.com
> For all other questions, please write to: customerservice@osbstores.com
> If you are a manufacturer and would like to sell your products through our site, please write to: partners@osbstores.com