All About MeWhat everyone should know about me
Clog-Heaven Shoes specializes in the latest women's clogs, shoes, sandals, bags, apparel & accessories with a fun & funky flair from high-end manufacturers. We offer free shipping, money saving coupons, discounts & a generous return/exchange policy.
Things I sell
Clog-Heaven Shoes is an authorized retailer for Sanita Clogs,
Dansko,
Keen,
Ed Hardy Shoes,
Christian Audigier,
Bernardo Footwear,
Birkenstock,
El Naturalista,
Haflinger,
Disney by Birki's (2009 Limited Edition Collection),
Hot Sox and Alpro and more! Clog-Heaven is the store to go to for personalized fitting assistance & service from our trained staff. At Clog-Heaven,
we want your feet to be happy. We're proud to be the online retailer comfort footwear specialists. Shop sales and new arrivals twenty four hours a day,
seven days a week! Languages spoken:
English
Business InformationHistory/background
Clog-Heaven Shoes, an authorized retailer, specializes in the latest women's clogs, shoes, sandals, bags, apparel & accessories with a fun & funky flair from high-end manufacturers. Clog-Heaven is the store to go to for personalized fitting assistance & service from our trained staff. Most every brand offered is accepted by the American Medical Podiatric Association and numerous causes are supported by Clog-Heaven from El Naturalista's Atauchi Project to KEEN's Hybrid Transport Harvest collection; part of the environmentally-conscious and eco-friendly products made of recycled materials. As always, free shipping, special orders, money saving coupons, discounts & gift certificates are available along with a generous return & exchange policy. At Clog-Heaven, we want your feet to be happy. We're proud to be the online retailer comfort footwear specialists! Shop sales and new arrivals twenty four hours a day, seven days a week.
Payment policy
Our secure checkout will give you the choice to pay via PayPal, Money Order/Cashier's Check or Personal Check. Payment is expected within 5 days.
Shipping information
US Shipping Terms:
We will make every attempt to ship all items within 2 business days of cleared payment. The standard shipping & handling rate for an item $10.00.
Combined Shipping Offer:
YES - We offer a combined shipping discount to our customers. You will automatically receive a shipping discount of 50% on each additional item that is paid for and shipped together. PLEASE NOTE: To take advantage of our Combined Shipping offer you must use our Checkout payment system ONLY after all purchases are completed.
International Shipping:
We offer Worldwide Shipping on all of our items. Please inquire about shipping rates before checkout. All International packages are thoroughly inspected prior to shipment to ensure product accuracy and condition. Returns are NOT permitted on International shipments.
Return policy
We have an unconditional return policy on all NEW items purchased. If item(s) are returned within three (3) days of payment date, we will refund the cost of the item minus shipping & handling charges. Of course, in the rare circumstance where we make a shipping mistake, you will be entitled to a refund of your entire transaction amount. Please note: It is our pledge that you will receive the exact item that you requested, in the condition that we have stated in the description.
Requests for substitutes on product may be accommodated, but must be made prior to completing checkout.
All Return & Exchange requests must include our Product Return & Exchange Form.
If you cannot find answers to your questions here or in our FAQ's below, please feel free to e-mail us. Please be sure to reference the item name/number that you are returning/exchanging with all correspondence. Stock listings will contain all of the information that we have available for any given product.
Contact information
In addition to our retail store, Clog-Heaven provides consumers accessibility to our items via eBay. In some cases, we are able to provide exclusive offers on models that have not yet reached other retailers as a result of our good standing with our distributors. Clog-Heaven support is available by phone Monday through Friday, 9 am to 5 pm PST. If you need support outside of business hours, please email us using the eBay Message Center. Our courteous and knowledgable support team will to answer all of your questions in a professional and timely manner. Thank you for shopping with us!
Wishing For That Special Shoe?
If you wish we carried a product you love, we want to know about it!
No matter what it is or who said it's unavailable, we want to stock it fir you. Please email us using the eBay Message Center and let us know what you're looking for. If we can access it, we'll stock it!
Frequently Asked Questions
Q: What if I need to exchange an item for a different size?
A: Since our inventory fluctuates so rapidly, we cannot always guarantee availability of products for exchanges. If we have it - we want you to have it!
Q: What is the US size/measurement of this shoe?
A: Not all clogs fit the same. Especially wooden clogs! Make sure to first find the clogs you're interested in - by brand and sometimes also by style, and then check the sizing charts for conversion from your American size.
Q: Can I buy if I live outside of the U.S.?
A: If not specifically noted otherwise, yes, you may make purchases from outside of the U.S. Please inquire about shipping rates before checkout. All International packages are thoroughly inspected prior to shipment to ensure product accuracy and condition. Returns are NOT permitted on International shipments.