Business InformationHistory/background
We are an online retailer of primarily home and garden products as well as a wide variety of tools. Through negiotiations with our vendors we have obtained substantial savings on these products, which we gladly pass onto our customers.
Payment policy
Payment accepted through PayPal only
Shipping information
Buyer pays shipping/handling fees according to product listing description
Shipping available to locations in US and Canada
Return policy
ProMax Supply will gladly accept new, unused and unopened products for return within 30 days of the original ship date only (a restocking fee of 35% may apply).
All returns must be accompanied by an approved RMA number.
Any requests for returns after 30 days from the original ship date will be denied.
Any product returned to us after 30 days and/or without an approved RMA will be returned to the sender.
ProMax Supply guarantees all products against defect for a period of 30 days only.
All returns must be accompanied by an approved RMA number.
Any requests for the replacement of defective products after 30 days from the original ship date will be denied.
Any product returned to us after 30 days and/or without an approved RMA will be returned to the sender.
Any requests for reimbursement or replacement of products damaged in transit must be made witihin 30 days of the original ship date. Requests made after this time period will be denied.
Contact information
ProMax Supply
99 Washington Street
2nd Floor
Melrose, MA 02176
(781) 662-7220