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About us
We have over a decade worth of experience in selling luxury watches. We love watches and want to share our love of watches with you! Your complete satisfaction is our main concern!
Seller feedback (3,647)
n***i (363)- Feedback left by buyer.
Past 6 months
Verified purchase
This was my first Rolex purchase and Pure Watches provided exceptional customer service throughout, answering all of my questions promptly and curteously via message and phone calls. The Explorer II 16570 was as described and immaculate as far as I can tell! Came with papers, a very nice box, plus it was serviced, with warranty and shipped quickly to the ebay Authentication center which promptly fell into my lap. LOVE the watch, THANK YOU!
o***t (185)- Feedback left by buyer.
Past month
Verified purchase
Pure watches offers exceptional customer service, I was able to call and get someone on the phone right away before buying.I spoke with Joy several times before completing the purchase. I asked for pictures of the actual item I was buying since there are so many that look alike in the listings and they were happy to accomodate. The condition of the watch received was perfect and the packaging was second to none. I bought as a gift and it came in a beautiful outer box with ribbon. WILL BUY AGAIN!
4***o (196)- Feedback left by buyer.
Past 6 months
Verified purchase
I purchased this beautiful Ladies Rolex President with diamonds and had an exceptionally outstanding customer service experience! They answered all my questions promptly and customized/tailored my order beautifully to make this a truly special gift. The watch arrived quickly as promised, beautifully packaged, and really surpassed my expectations. After receiving it, they also followed-up to ensure I was indeed satisfied. Highly recommend for anyone looking for high quality and service. 5 stars!
c***c (1551)- Feedback left by buyer.
Past 6 months
Verified purchase
Beautiful Rolex, precisely as described. Although it ultimately was not what I was looking for, it was pristine and incredibly photo documented. I will not hesitate to buy from Andrew and gang again when the time presents itself. I believe true customer service is displayed more so post sale, and especially when the need to return an item after a change of direction. My hat off to the Pure Watches team. I cannot overstate how quality communication and understanding speak for a business. Be well
2***4 (127)- Feedback left by buyer.
Past 6 months
Verified purchase
As Described. A Very Nice Datejust 1601. Extremely clean, I did however order an original Rolex Jubilee for the 1601. As for the staff, Extremely courteous, very professional, respectful and treated me as if I was one of the family. Responded quickly to emails. I appreciate dealing with your company and look forward to another transaction. Take Care & God's Speed.....John
1***e (315)- Feedback left by buyer.
Past 6 months
Verified purchase
Great looking watch exactly as described and as photos depicted . Seller was easy to deal with and responded quickly to my correspondence prior to purchase. Once purchased item was shipped quickly and seller sent photos of the watch. I believe it to be a fair deal and I am very satisfied with the entire transaction.. +++++