All About MeThings I sell
Languages spoken:
English
Business InformationHistory/background
Sunrise Marketing Enterprises, LLC has been in business since September 2007. I started this business because of my deep concern and passion for personal survival and disaster preparedness. My goal is to get everyone to think about their safety and to take steps to prepare for the unexpected disasters that are occuring all around the world. For this reason I have teamed up with Guardian Survival Gear Inc. They are the leaders in survival and disaster preparedness. They have put years of research and developement into every product they manufacture. I feel very strongly about disaster preparedness and that is why I must provide world class customer service. If you're not saticefied with my products or service, I'll make it right.
Payment policy
PayPal
Shipping information
Shipments are sent out UPS from our location in Los Angeles California 90023. You will be charged the same freight we are charged. We ship all orders out within 2-5 business days. We often are able to make same day shipments for no additional charge. Some times shortages may occur with products. If there are circumstances where we do not have an item to fulfill an order, we will notify the customer or distributor by the next business day. We will either ship the products we do have and then make a second shipment for the missing items as soon as we receive them, or we will wait to ship the entire order together to lower the shipping charges. Please note that it is rare that this will occur but uncontrollable circumstances may cause shortages. All risk of loss shall pass to Buyer upon delivery to carrier (normally UPS). Buyer shall be responsible for obtaining insurance if desired. Shipments going to Canada may have an additional customs charge not handled by Guardian Survival Gear.
Return policy
We at Guardian Survival Gear, Inc. make it a goal to never leave a customer dissatisfied. We work hard to make sure that every order is correct and sent out in a timely manner. Returns are accepted within 30 days from the time the order is placed as long as the products are returned in the same re-sellable condition deemed by us. All shortages must be reported within 30 days as well. If the item(s) is defective, Guardian Survival Gear, Inc. will replace the item and pay for the return shipping. Only the item will be replaced; not the entire survival kit. If an item is damaged by UPS during the shipment, it is the customer’s responsibility to contact UPS directly. Insurance is issued free up to $100 but insurance must be paid for in advance if the customer wants insurance over $100. If an order is placed in error, the product total will be refunded once the products have been returned but the shipping charge as well as the return shipping cost will not be refunded.
Other resourses
If you don't see what you like here please visit my website, www.firstaidkitsandgear.com for a full line of survival and first aid products.