I have ordered plants from several mail order businesses this spring. The Hummingbird Sweet Clethra was packed better than any other that I have ordered. Each plant ( ordered three) was packed individually with all branches protected as well as the root. The plants were healthy, a good size, and transplanted well. The leaves had just started budding when planted. After two weeks, they have leaved out and look good. They have not bloomed so I can't comment on the fragrance. I have not used this plant before.