All About MeWhat everyone should know about me
We've been in the Aquarium business for more than 12 years and we have always done and will continue doing our best to provide our clients with high quality reliable products, outstanding customer service at low and affordable prices.
Things I sell
Aquarium supplies,
filters,
lighting,
skimmers,
uv sterilizers,
pumps,
corals,
fish,
acrylic tanks,
refractometers,
test kits,
water conditioners,
medications,
pond supplies,
stands,
canopies,
heaters,
chillers Languages spoken:
English, Spanish
Business InformationPayment policy
Debit and Credit Cards through PayPal, Money Orders, Personal Cheques accepted only to local (Edmonton) buyers with proper ID.
Shipping information
Most items are shipped within 5 business days, we do our best to provide adecuate packaging so your item(s) travel as safe as possible unfortunately once an item leaves our warehouse it is handled by other parties where we have no control on their times, procedures and how they handle the items, therefore shipping insurance is always provided and any claims should be made directly to the carrier immediately after receiving if any damages have ocurred. If you prefer certain carrier, please let us know at the time you place your order, otherwise we will use Canadapost as Default. Client is responsible for any taxes, licenses, permits, etc., if any when importing items into their countries.
Return policy
Our products are carefully handled, inspected and tested if possible before shipping, we assume that client knows the product or has asked all the necessary questions, and that we had provided the best description possible of the product(s) we are selling, limiting returns only to personal circumstances other than the product itself, we accept returns as merchandise credit only, but client is responsible for all shipping charges and item must be unnopened and in exact condition as it was shipped, we must be notified within 24 hours from receiving the item and must be return within 7 business days.
Contact information
You may contact us anytime and feel free to ask any questions you have, we will do our best to facilitate your purchase decission and get the best shipping rates.
Help us improve
Please leave us any comments, suggestions, special product requests, etc., that you have, we want to hear from you and we will do anything within our power to meet your expectations.
What can we do to make your shopping experience better?
Thank you.