eBay My World: shopfactorydirect( 1499)

Shop Factory Direct is based in Hollywood, Florida. We work directly with many different manufacturers to provide the best deals on furniture, hot tubs, saunas, and pool tables.

Shop Factory Direct's preferred payment method is PayPal. We will also accept VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. Payment is due within 7 days of auction close. If payment is not received after 7 days a non-paying bidder complaint will be filed.

We ship via UPS Ground, USPS Parcel and Priority, as well as LTL freight. Combined shipping discounts may be available for multiple items purchased at the same time, and shipped to the same address. Some items may be picked up from a local distribution center in exchange for a discount. Some remote areas or areas with limited access may incur additional charges. Orders usually take 1-3 business days to process. Please allow up to 2 weeks for your order to be delivered. In the rare event that an item is out of stock, please allow up to six weeks for delivery. If an item is out of stock at the time of purchase, we will notify you immediately and give you the option of a full refund. Please contact us if your item arrives damaged. For smaller items we will send replacement parts or replace the entire item if needed. Items shipped freight must be inspected before signing the freight invoice.

If you are not 100% satisfied with your purchase send the item back within 7 business days and we will happily refund your payment, less the cost of shipping. Buyer must pay for return shipping costs. Items must be repackaged in original packaging and a 15% restocking fee will be applied. Please contact us for return authorization. Items damaged in transit will be repaired or replaced.

Please send all messages through the eBay message system. E-mails to our private e-mail address may get lost in spam filters and we might not receive them! You can also call us TOLL FREE at (800) 269-2216.