Business InformationHistory/background
SIGHTERZ has been into Photographic Equipments business for more than 10 years. Throughout the years we offer competitive pricing and also good pre-sales and post-sales service. We believe only honest and helpful dealings with outstanding service could maintain long term business relationship with our valued customers.
Payment policy
Paypal is accepted. You are required to pay within 7 working days upon the close of this auction or we will reserve the right to re-list this item and leave you a negative feedback.
Shipping information
We post directly from Hong Kong within 1-2 working days of receiving cleared payment. Also, tracking number will be provided for those sending via Courier or Registered Airmail. From our experience, the courier/post officer would dispatch the items to you within the following day range.
Courier: 1-2 working days
Registered Airmail: 4-10 working days
Regular Airmail: 4-10 working days
Return policy
You are able to return for an exchange if you found the item is a manufacturer defect within 7 days of delivery. Full package content including any accessories, manuals, documentation and registration that shipped with the item must be returned. You are responsible for the return postage and insurance. For the outbound, we will take care of it. Please contact us before returning it back.
Contact information
Feel free to contact us for details. Our email address is sales@sighterz.com
Warranty
We provide 1-year store warranty for all our selling items, except filters and accessories (e.g. remote controllers, cords and cables, batteries, etc.) which only valid for 90-day. As common, our warranty covers only manufacturer defects. Items that need service must be returned to us. You are responsible for the return postage and insurance. For the outbound, we will take care of it. Please contact us before sending items back for service.
Import Duty and Tax
We do recommend our customers to note this factor while making a purchase since we have no control whether the customs would ask for the import duty and tax. However, we will do our best to minimize your exposure to these. Most of the cases, our customers pay no GST or very little. In case, your item is chosen for random check, please do contact us and we will assist on the customs clearance.