All About MeLanguages spoken:
English, Korean
Business InformationHistory/background
Hello!
Welcome to the Soopsori ltd.’s company e-bay store. Thank you for visiting us. Please allow me to introduce ourselves. Soopsori is an eco-friendly toy company based in Seoul, South Korea. We are totally unlike other toy companies in that all our toys are totally eco friendly with no harmful chemicals or substances used in production or treatment.
All of our Soopsori toys are made using exclusively natural products, namely wood. There are no bolts, no nails, no non-biodegradable substances at all. All our toys are finished with natural linseed oil - no toxic chemicals, no harmful paints or artificial dyes. This gives our toys a unique feel, scent and appearance that we are incredibly proud of.
Payment policy
We would appreciate it if retailers e-mailed us at esoopsori@naver.com for retailer prices.
Return policy
Refund policy
100% Customer satifaction is our goal here at the Soopsori E-Bay Store. We kindly ask all customers to carefully read both this refund policy statement and all poduct descriptions carefully.
Here is our refund policy (1)If you have a problem or there is any defect with any item PLEASE contact us within 24 hours after you received the item
(2) Pictures of the problem or defect must be sent to esoopsori@naver.com within 3 days of receiving your item.
We will discuss your problem in a friendly manner and come to an agreement,but our usual policy is as follows:
We refund shipping if its our problem – we will issue shipping refunds for problems and defects, however we will not refund shipping for return customers unsatifisied with their chosen items.
Contact information
Feel free to check our English website for detailed product descriptions at www.ecowoodentoys.com.
A Kind Reminder
We also ask you to kindly remember that we are based in Seoul, South Korea, so please have some patienece with shipping times for returned items. Also, please kindly remember that If there is any problem with product or delivery, please contact us BEFORE leaving the feedback.