All About MeLanguages spoken:
Chinese- Mandarin, English, Italian, Vietnamese
Business InformationPayment policy
PAYMENT
ALL PAYMENTS OF ANY TYPE MUST REACH OUR OFFICE WITHIN 10 DAYS.
Australian Residents
PAYPAL
BANK DEPOSIT (Payment details will be displayed in checkout)
MONEY ORDER/BANK CHEQUE
We accept Paypal payments, bank deposit, cheque via post or money transfer for buyers within Australia.
If sending a cheque please address it to Stevegrace1 Pty Ltd. 41 – 45 Robbs Rd, West Footscray, Vic, 3012
When depositing funds please use eBay user name and forward all details including branch where deposited, total amount deposited, date, reference number etc.
Failure to provide payment details may cause lengthy delays in payment verification.
International Residents
PAYPAL Only
PLEASE CONTACT STEVE.GRACE1 WITHIN 1 DAYS AFTER CLOSE OF AUCTION WITH YOUR ADDRESS & METHOD OF PAYMENT. IF NO CONTACT IS MADE WITHIN 3 DAYS ITEM WILL BE RE-LISTED & FEEDBACK LEFT. ALL PAYMENTS OF ANY TYPE MUST REACH OUR OFFICE WITHIN 10 DAYS.
Our postage charge for international buyers is AU$25.
Shipping information
SHIPPING & HANDLING
Our shipping charge is $8.95 for standard shipping. Items are posted within 24 hours of payment verification. Items will generally arrive within 5 working days after payment. Times may vary depending on location.
All items purchased on combined shipping will be charged at $3.50 per additional unit, this charge is for combined items only. Please view our Frequently Asked Questions for more details on combined shipping.
If you have purchased 2 items and have combined them, then purchase more items please inform us after your last purchase so we can modify the total.
Items travel via standard post, registered post, or courier unless otherwise stated depending on value of item, and shipping method picked (standard or expedited). Shipping type at seller’s discretion. We pride ourselves on shipping quality & time.
Return policy
WE ACCEPT RETURNS UNDER THE FOLLOWING CONDITIONS:
WE MUST BE INFORMED WITHIN 5 WORKING DAYS OF US SHIPPING YOUR ITEM(S), ANY CLAIMS OUTSIDE OF THIS TIME FRAME WILL NOT BE CONSIDERED.
Contact information
E-mail: info@stevegrace1.com or Phone Us (03) 9314 8418
We do our best to respond within one working day but delays may occur during non-business hours (Mon-Thu: 5.00p.m to 8.30a.m AEST, Fri 2.30p.m AEST to Mon 8.30a.m AEST), weekends and public holidays.