All About MeWhat everyone should know about me
Customer service is the first priority of surplusbydesign. Our dedicated team is committed to providing thorough testing, and accurate descriptions of our products. We also pride ourselves on world-class communication and post-sales service!
Things I sell
Laptop computers,
Digital Cameras,
Desktop computers,
Small business machines,
Technology products,
ipods,
GPS,
printers,
LCD Monitors,
LCD TVs,
Computer parts,
Computer Accessories. Languages spoken:
Arabic, Chinese- Cantonese, Chinese- Mandarin, English, Filipino, French
Business InformationHistory/background
SurplusByDesign gathers high-tech products from various Canadian retail outlets, and refurbishes them to LIKE-NEW condition. We also sell some items AS IS, and we can often find parts or components if you require them - just ask and we will try.
It is the combination of quality products and quality people that has allowed SurplusByDesign to grow rapidly as a high-quality reseller of technology on eBay. The customer experience is always a positive one, and if something is not to your expectations, our support team are always happy to resolve any issues.
We make buying on eBay easy and comfortable. Add us to your Favourite Sellers today, and our exciting product assortment will keep you coming back!
Payment policy
For both our security, and the security of our buyers, SurplusByDesign only accepts PayPal payments.
Shipping information
We offer the FASTEST shipping around! All shipments are through UPS, which allows us to offer the security of their carrier insurance, as well as tracking numbers so you can know exactly where your new items are.
Return policy
Our return policy covers DOA items and items not as described only.
If an item that you purchased is DOA or not as described, please contact us at surplusbydesign@gmail.com. Please include the listing number in the subject line of your e-mail so that we will be able to track your transaction. We must be notified within 7 days of receipt of the product.
We will advise you for a return address. Return shipping is at the expense of the buyer, and is non refundable. Items must be shipped with all original accessories and packaging. We should be notified of the tracking number when you ship the item. If we have another item in stock, we will offer an exchange or a refund. Items will be tested upon arrival back at our facility, and refunds will be processed once the item has been received.
Contact information
surplusbydesign@gmail.com
We check this address regularly Monday-Friday, 8:30-5:30 pm EST, and intermittently in the evenings and weekends.